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 xbox 360 freezes

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TSManav
post Mar 31 2006, 11:51 AM, updated 20y ago

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cry.gif

Ok I got GRAW and Blazing Angels last night but my xbox keeps crashing every once in a while. Its crashed 5 times already. This morning I play Blazing Angels for 25min and boom it freezes on the game screen and no response from controller and no sound.

I have to restart every time. At the momen I only see 1 green light on top left of controller (No red light). Dont know what the problem is?

Can anyone help or should I ship this back?

sad.gif
MK84
post Mar 31 2006, 11:52 AM

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Could be heat related isssue. Is your box well ventilated?
TSManav
post Mar 31 2006, 11:58 AM

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QUOTE(MK84 @ Mar 31 2006, 11:52 AM)
Could be heat related isssue. Is your box well ventilated?
*
Yeah man its in my bed room which is airconditioned. The box is placed vertically on the ground with good space all around. But the thing is I havent recieved any Red lights everything seems fine and then it just freezes.

Happened on dashboard too! Is'nt it suppose to warn me if its heating up?

I played GRAW couldnt finish the training stage (Froze 3 times). Then when I restarted the fourth time I played some random mission and could play for 20 min without issue.
marauderz
post Mar 31 2006, 12:01 PM

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Hmm... weird weird weird.. sounds like heat, but no red lights... hmmm.. oh oh.. disconnect your HDD see if it plays properly.. already have a people here who got HDD problems before.
TSManav
post Mar 31 2006, 12:02 PM

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QUOTE(marauderz @ Mar 31 2006, 12:01 PM)
Hmm... weird weird weird.. sounds like heat, but no red lights... hmmm.. oh oh.. disconnect your HDD see if it plays properly.. already have a people here who got HDD problems before.
*
Okay Im at office now gimme all suggestions to try out tonight before I have it sent.... sad.gif
MK84
post Mar 31 2006, 12:11 PM

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Yup... lika marauderz suggested. Try running without the HDD.
terranova
post Mar 31 2006, 01:06 PM

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The only times (3 or 4 times so far) mine froze was when I played online - guess this doesn't apply to u but thought it'd comfort u!! u're not alone!!
yoroi
post Mar 31 2006, 01:15 PM

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mine has frozen twice since i got it in january... once in doa4 and once in burnout revenge...
marauderz
post Mar 31 2006, 01:16 PM

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For me, the freezing usually had me toggling in and out of the guide like crazy during a game (not recommended)
yoroi
post Mar 31 2006, 01:19 PM

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yeah mine forze because i was playing with the guide button hehehehe... i don't think it would have crashed if i left it alone
TSManav
post Mar 31 2006, 02:03 PM

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QUOTE(MK84 @ Mar 31 2006, 12:11 PM)
Yup... lika marauderz suggested. Try running without the HDD.
*
Things to do so far

1. Place PSU in a open cool environment
2. Remove Harddisk
3. Delete Unfinished Updates

Play again!

Okay so I should only worry if the red lights go on right?
cuoreboy
post Mar 31 2006, 02:20 PM

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wow XBOX 360 soo many issue
than go to get this

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This post has been edited by cuoreboy: Mar 31 2006, 02:22 PM
Zerol
post Mar 31 2006, 02:25 PM

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QUOTE(cuoreboy @ Mar 31 2006, 02:20 PM)
wow XBOX 360 soo many issue
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Technical issues, it's normal for consoles at this early stage. But not to worry I'm sure Microsoft will fix it in due time because as consumers we got the rights to enjoy what we paid for. Hope the problem can be solved soon.
TSManav
post Mar 31 2006, 02:31 PM

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QUOTE(Zerol @ Mar 31 2006, 02:25 PM)
Technical issues, it's normal for consoles at this early stage. But not to worry I'm sure Microsoft will fix it in due time because as consumers we got the rights to enjoy what we paid for. Hope the problem can be solved soon.
*
Well Im in Malaysia and I dont know whom to call for technical support? The Singapore number in the warranty booklet seems unreachable
yoroi
post Mar 31 2006, 02:33 PM

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most of the time the problems surface either due to over heating or fiddling with the guide button when the console is taxed on resources.... if you avoid those 2 things, you'll be fine
marauderz
post Mar 31 2006, 03:01 PM

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Well in MAlaysia we're pretty much screwed about support right now cause it's not officially launched here....
goodspeed
post Mar 31 2006, 03:08 PM

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QUOTE(Manav @ Mar 31 2006, 02:03 PM)
Things to do so far

1. Place PSU in a open cool environment
2. Remove Harddisk
3. Delete Unfinished Updates

Play again!

Okay so I should only worry if the red lights go on right?
*
4. Make sure the "power brick" is also well ventilated
5. Make sure your feel a soft "tick" when you plug in the "power brick" to your console.
6. Do not press the "Guide button" while playing. Pause first then only press.
7. If possible plug the "power brick" to a voltage regulator.
marauderz
post Mar 31 2006, 04:07 PM

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yeah, your power brick needs air also.

as for not pressing guide button during playing. Usually games are programmed so that if they detect the guide they'll pause. But not for online games, and definetly NOT during a LOADING screen! tongue.gif
TSManav
post Mar 31 2006, 04:12 PM

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QUOTE(marauderz @ Mar 31 2006, 04:07 PM)
yeah, your power brick needs air also.

as for not pressing guide button during playing. Usually games are programmed so that if they detect the guide they'll pause. But not for online games, and definetly NOT during a LOADING screen! tongue.gif
*
Im not using guide button at all. I think if it doesnt work without HDD and or better placed PSU. Then Im going to see if I can give it back to IMBI Mario and request repair or something. Im really unhappy and disappointed that my dream system didnt work. Right now Im considering not buying a MS product again...sorry guys
judge-the
post Mar 31 2006, 04:18 PM

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QUOTE(Manav @ Mar 31 2006, 04:12 PM)
Im not using guide button at all. I think if it doesnt work without HDD and or better placed PSU. Then Im going to see if I can give it back to IMBI Mario and request repair or something. Im really unhappy and disappointed that my dream system didnt work. Right now Im considering not buying a MS product again...sorry guys
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dont be so upset... my 360 also often hang session. normally i just restart it then ok already. got 1 time my profile corrupted big time cannot load at all.

hmmm give it a try with the suggestions from everyone here then see how.
marauderz
post Mar 31 2006, 04:25 PM

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Manav : A lot of us are playing with it without any problems. I feel sorry for you for having problems, many things could be causing your failures and it sucks that the 360 doesn't have official support. If you think you have it bad you need to talk to Judge-The who had a corrupted profile and lost his save game info if I'm not mistaken.

Or String, who's US 360's HDD (HDD only right?) also konked out and still we toll on to have the time of our lives on Live. Tell Imbi Mario there's a problem with the unit if nothing works and see how they settle lar.
Sd-RawK-Cab25
post Mar 31 2006, 04:38 PM

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wow. these horror stories about the xbox360 crashing/freezing really make me kinda....scared. like Manav, this is like the dream system for me...

roughly, how many of the LYN forumers who already own an xbox360 have had serious problems?

really sucks to have the greatest feeling of buying your dream system, only to have a faulty one at the end. damn.

Since we import from singapore (for asian console), does the warranty apply? how does it work between shops here and the source in sg?
TSManav
post Mar 31 2006, 04:51 PM

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QUOTE(marauderz @ Mar 31 2006, 04:25 PM)
Manav : A lot of us are playing with it without any problems. I feel sorry for you for having problems, many things could be causing your failures and it sucks that the 360 doesn't have official support. If you think you have it bad you need to talk to Judge-The who had a corrupted profile and lost his save game info if I'm not mistaken.

Or String, who's US 360's HDD (HDD only right?) also konked out and still we toll on to have the time of our lives on Live. Tell Imbi Mario there's a problem with the unit if nothing works and see how they settle lar.
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Yeah I wish I could have someone to help me aye...! New to Malaysia and I just hope I dont get zipped. icon_question.gif

But right now Im seriously considering taking a loss and be gone with it. Maybe I can build a good PC with some leftover and play Oblivion on that.

But yeah guys so much promise but just wasnt meant to be I guess.

I did play Blazing angels for 25 min this morning, it was a very pretty game. cry.gif

Alas not to be.....
arj
post Mar 31 2006, 05:00 PM

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QUOTE(Sd-RawK-Cab25 @ Mar 31 2006, 04:38 PM)
wow. these horror stories about the xbox360 crashing/freezing really make me kinda....scared. like Manav, this is like the dream system for me...

roughly, how many of the LYN forumers who already own an xbox360 have had serious problems?

really sucks to have the greatest feeling of buying your dream system, only to have a faulty one at the end. damn.

Since we import from singapore (for asian console), does the warranty apply? how does it work between shops here and the source in sg?
*
Dude don't be so dramatic tongue.gif . The percentage of faulty console is in the low single digit only which is well within the acceptable rate of any commercial product biggrin.gif
UnUsUaL
post Mar 31 2006, 05:03 PM

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Sorry to hear that bro sad.gif Mine only freeze once, i accidentally pressed the guide button while it preparing an online match game.
yoroi
post Mar 31 2006, 05:04 PM

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manav... i feel your pain... but as a precaution...just make sure the 360 or the psu is not sitting on a carpet or any other dusty area... please also make sure that the vents are not obstructed in any way... try this and see if it works...
cylon
post Mar 31 2006, 05:26 PM

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QUOTE(yoroi @ Mar 31 2006, 05:04 PM)
manav... i feel your pain... but as a precaution...just make sure the 360 or the psu is not sitting on a carpet or any other dusty area... please also make sure that the vents are not obstructed in any way... try this and see if it works...
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Manav..just try some of the solutions offered by this guys first. Have u go online yet, maybe there's an update for the console. Dont took it as a lost. Connie called and she wants u to bring it today...told her that your problem is common but probably seems u're actually the worst, and maybe u try to resolved it yourself today...and if the problem persist, to bring it back to the shop by tomorrow.
yoroi
post Mar 31 2006, 05:29 PM

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oh yeah could be the updates as well...remember some forumers had their pgr3 crash when they accessed the guide when it first came out.... a couple weeks later a patch was out and that got sorted....
TSManav
post Mar 31 2006, 05:30 PM

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QUOTE(yoroi @ Mar 31 2006, 05:04 PM)
manav... i feel your pain... but as a precaution...just make sure the 360 or the psu is not sitting on a carpet or any other dusty area... please also make sure that the vents are not obstructed in any way... try this and see if it works...
*
Yeah I'll try this stuff tonight, and will let you guys kno how it went on Monday. Will prob be goin to IMBI Mario if it fails tonight. At the moment, I ve gone through enough websites to have a 2nd thought on should I proceed or not. Some people are on their fourth xbox 360, its quite scary. Anyway hopefully MS will make a reliable system in the future.

Once again I must point out that Im fairly unlucky so dont need to get dishearted cause of my bad experience. You guys have a nice time lah... sad.gif
TSManav
post Mar 31 2006, 05:33 PM

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QUOTE(cylon @ Mar 31 2006, 05:26 PM)
Manav..just try some of the solutions offered by this guys first. Have u go online yet, maybe there's an update for the console. Dont took it as a lost. Connie called and she wants u to bring it today...told her that your problem is common but probably seems u're actually the worst, and maybe u try to resolved it yourself today...and if the problem persist, to bring it back to the shop by tomorrow.
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Not gone online since I dont have steamyx connection, I will probably bring it on Saturday as I talked to Connie on phone in case all those methods fail.

Dude you can call me on mobile as well you already have my number if you come up with something.. Thanks
Sd-RawK-Cab25
post Mar 31 2006, 05:34 PM

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QUOTE(arj @ Mar 31 2006, 05:00 PM)
Dude don't be so dramatic tongue.gif . The percentage of faulty console is in the low single digit only which is well within the acceptable rate of any commercial product biggrin.gif
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hahaha not to be dramatic la dude, just kinda sucks to be in poor manav's place. hopefully i won't be getting a bad egg when i finally get one.

Manav: don't give up dude! biggrin.gif thumbup.gif all the best to ya!

This post has been edited by Sd-RawK-Cab25: Mar 31 2006, 05:35 PM
yoroi
post Mar 31 2006, 05:58 PM

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manav:

The power supply has several built-in safeguards to help prevent damage to either the console or to the power supply itself. The power supply can turn itself off in conditions of too much current, too-high voltage, or too-high temperature. Under these conditions, the light on the power supply will turn from green to orange or to red, or the light will turn off. When the power supply light is green, the power supply is functioning correctly.
. Follow these safeguards to help the power supply work:
. Do not block any ventilation openings in the power supply.
. Do not put the power supply on a bed, on a sofa, or on any other soft surface that may block ventilation openings.
. Do not put the power supply in a confined space, such as a bookcase, a rack, or a stereo cabinet, unless the space is well ventilated.
. Do not put the power supply near any heat source, such as a radiator, a heat register, a stove, or an amplifier.
stringfellow
post Mar 31 2006, 06:05 PM

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It is the March update your 360 is missing. Remember, you are playing a game released, AFTER MArch update, which is your GRAW and Blazing Angels, these games works flawlessly after the update. Grab the update first and then see what happens.

It is highly unlikely that your 360 is heating up or HDD messing up. An overheating 360 would just simply shuts down, at either the console or the power brick (red light at the brick). HDD crashing would incur the 3 Rings of Light with Error Code Exx. The other suspect would be your internet connection. Are they wired or wireless? I had occasions where i was taxing the line at home with moving stuff back and forth through the same line and the 360 just simply refuses to register any of my button presses.

IMO, it would either be your 360 is not updated, or the your internet line connection. I once suspected power surges/fluctuations to be the culprit to my HDD woes (im running everything , the DLP TV, the home theatre setup, 3 gaming rigs, and with my other consoles through very few power outlet, and im getting spikes on the AVR/UPS LCD readout), that was not EXCLUSIVELY the problem....
judge-the
post Mar 31 2006, 06:12 PM

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QUOTE(Manav @ Mar 31 2006, 05:33 PM)
Not gone online since I dont have steamyx connection, I will probably bring it on Saturday as I talked to Connie on phone in case all those methods fail.

Dude you can call me on mobile as well you already have my number if you come up with something.. Thanks
*
since you didnt go online then i would suggest you must go online immediately and get the 360 updated. well if you need a place for update your 360 you can drop by my place here and use my streamyx to do the updates. the only thing is you need to drive all the way to bangi. let me know.
stringfellow
post Mar 31 2006, 06:18 PM

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There's your culprit. The games released AFTER the MARCH update will require you to download these via Live update before they play flawlessly on your 360. Having an internet line is a prerequisite for a 360, not just for online sake, but to download updates to run the latest games.
cylon
post Mar 31 2006, 06:23 PM

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QUOTE(Manav @ Mar 31 2006, 05:30 PM)
Once again I must point out that Im fairly unlucky so dont need to get dishearted cause of my bad experience. You guys have a nice time lah... sad.gif
*
Hah..it's a "Malaysia thing"...sometimes i think it's a curse! biggrin.gif
QUOTE(stringfellow @ Mar 31 2006, 06:05 PM)
It is the March update your 360 is missing. Remember, you are playing a game released, AFTER MArch update, which is your GRAW and Blazing Angels, these games works flawlessly after the update. Grab the update first and then see what happens.
*
Yeap...probably! Do u have the same problem when u're playing Kameo! Connie told me that u've finished the game...and if u dont have the same problem, probably u need an update...she just told me that when she tested Blazing Angels for a client..it prompt for an update.
stringfellow
post Mar 31 2006, 06:25 PM

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I have yet to finish Kameo, just defeated Corallis jer....classic case of too many games, too little time. sad.gif

Added/accepted you as a Friend already bro Cylon,...now all that is missing is a machine to play all your games. wink.gif
Sd-RawK-Cab25
post Mar 31 2006, 06:35 PM

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hey thx for addin me string! it's gonna take me months before i actually get a machine to play withya guys..darn it! sad.gif
stringfellow
post Mar 31 2006, 06:52 PM

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QUOTE(Sd-RawK-Cab25 @ Mar 31 2006, 06:35 PM)
hey thx for addin me string! it's gonna take me months before i actually get a machine to play withya guys..darn it!  sad.gif
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The more Friends, the more victims....errr...i mean, the merrier! icon_idea.gif sweat.gif No problem dude!
silencer
post Mar 31 2006, 11:28 PM

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Hmm....read somewhere that xbox 360 needs a clean power supply, so make sure u do the direct connection to your main plug, or if u r using the AVR, get the barnded one. So far, my 360 working ok without hang except twice, during FNR3 online with jaylike after finishing the match.

'NUFF SAID
marauderz
post Apr 1 2006, 04:15 AM

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No.. the 360 does not REQUIRE a broadband connection, imagine if that was needed how many people in the world still doesn't have a net connection?

If the games NEEDED the update it'd be bundled in with the disc. I still point my finger at heat or hardare fault instead of software.
vivaldi
post Apr 2 2006, 03:56 AM

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This thread givin me a chill...I'm getting the 360 tomorrow.... sweat.gif sweat.gif
prazole
post Apr 2 2006, 04:08 AM

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got my 360 today!!!

so far no problems whatsoever.. touch wood touch wood...

rclxm9.gif
XenoFr3ak
post Apr 2 2006, 06:10 AM

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QUOTE(prazole @ Apr 2 2006, 04:08 AM)
got my 360 today!!!

so far no problems whatsoever.. touch wood touch wood...

rclxm9.gif
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Welcome welcome Parzole. So... wats ur gamertag ??
xxboxx
post Apr 2 2006, 10:18 AM

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QUOTE(prazole @ Apr 2 2006, 04:08 AM)
got my 360 today!!!

so far no problems whatsoever.. touch wood touch wood...

rclxm9.gif
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LOL, i just got my xb360 also flex.gif

dun want to online first, wanna play the kiosk disc
got king kong and kameo demo rclxms.gif
prazole
post Apr 2 2006, 12:44 PM

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QUOTE(XenoFr3ak @ Apr 2 2006, 06:10 AM)
Welcome welcome Parzole. So... wats ur gamertag ??
*
hey gamertag is Prazole...
same la.. but right now got PGR3 only..
i will activate the free 1 month GOLD after i get DOA4.. sigh

xxbox.. u get 360 from melaka meh? i in kl now

This post has been edited by prazole: Apr 2 2006, 12:45 PM
xxboxx
post Apr 2 2006, 01:18 PM

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QUOTE(marauderz @ Apr 1 2006, 04:15 AM)
No.. the 360 does not REQUIRE a broadband connection, imagine if that was needed how many people in the world still doesn't have a net connection?

If the games NEEDED the update it'd be bundled in with the disc. I still point my finger at heat or hardare fault instead of software.
*

er, i try to play GRAW, but the game say it need to be update online otherwise the game can't be played doh.gif


QUOTE(prazole @ Apr 2 2006, 12:44 PM)
hey gamertag is Prazole...
same la.. but right now got PGR3 only..
i will activate the free 1 month GOLD after i get DOA4.. sigh

xxbox.. u get 360 from melaka meh? i in kl now
*

no, from SG icon_idea.gif
DjiNn
post Apr 2 2006, 01:26 PM

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QUOTE(xxboxx @ Apr 2 2006, 01:18 PM)
er, i try to play GRAW, but the game say it need to be update online otherwise the game can't be played doh.gif
no, from SG icon_idea.gif
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eh? you sure? cause I try playing G.R.A.W. they install the firmware from the disc. (selling to a customer with G.R.A.W and xbox 360 together )
TSManav
post Apr 3 2006, 09:20 AM

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QUOTE(marauderz @ Apr 1 2006, 04:15 AM)
No.. the 360 does not REQUIRE a broadband connection, imagine if that was needed how many people in the world still doesn't have a net connection?

If the games NEEDED the update it'd be bundled in with the disc. I still point my finger at heat or hardare fault instead of software.
*
True...


Cyclon: I did not finish Kameo as I never got to play it...

BTW I visited Mario IMBI and Connie was nice enough to replace my xbox. I showed her how it crashed which it did within 2min of plugging in. So I have a new one and it hasnt crashed it.....fingers crossed...

I finally got past training level in GRAW.... smile.gif

UnUsUaL
post Apr 3 2006, 09:29 AM

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QUOTE(Manav @ Apr 3 2006, 09:20 AM)
True...
Cyclon: I did not finish Kameo as I never got to play it...

BTW I visited Mario IMBI and Connie was nice enough to replace my xbox. I showed her how it crashed which it did within 2min of plugging in. So I have a new one and it hasnt crashed it.....fingers crossed...

I finally got past training level in GRAW.... smile.gif
*
Great! rclxms.gif What you need now is get yourself a copy of Burnout Revenge and bang the car to the wall laugh.gif Its fun, trust me rclxm9.gif
TSManav
post Apr 3 2006, 10:18 AM

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QUOTE(UnUsUaL @ Apr 3 2006, 09:29 AM)
Great!  rclxms.gif  What you need now is get yourself a copy of Burnout Revenge and bang the car to the wall  laugh.gif Its fun, trust me  rclxm9.gif
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Hey Guys! I suggest you take this as an example and play your xbox throughly before making a purchase. My xbox crashed at all games I tried, it even crashed at Xbox menu. (even while playing hexic)

So make sure you check everything before you make a purchase as in some cases a component might be broken.

Anyway thanks for the support Im happy to have my new baby. Just cant wait to get my hands on Oblivion now...


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judge-the
post Apr 3 2006, 10:42 AM

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QUOTE(Manav @ Apr 3 2006, 09:20 AM)
True...
Cyclon: I did not finish Kameo as I never got to play it...

BTW I visited Mario IMBI and Connie was nice enough to replace my xbox. I showed her how it crashed which it did within 2min of plugging in. So I have a new one and it hasnt crashed it.....fingers crossed...

I finally got past training level in GRAW.... smile.gif
*
cool you got a replacement. so now your next task soldier... play co-op with us here at night! this is an order!
marauderz
post Apr 3 2006, 11:43 AM

Windows Tablet War Veteran
*******
Senior Member
3,390 posts

Joined: Feb 2005


Manav.. GamerTag.. now! wink.gif
TSManav
post Apr 3 2006, 01:01 PM

New Member
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Junior Member
8 posts

Joined: Mar 2006


QUOTE(marauderz @ Apr 3 2006, 11:43 AM)
Manav.. GamerTag.. now! wink.gif
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Hey guys hang on I have to get internet first, dont have stemyx yet
prazole
post Apr 3 2006, 04:11 PM

Sleepyhead..
******
Senior Member
1,513 posts

Joined: Nov 2004
From: Kuching - Klang



QUOTE(Manav @ Apr 3 2006, 01:01 PM)
Hey guys hang on I have to get internet first, dont have stemyx yet
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manav.. have u got ur 360 replaced?

edit: i saw u got it replaced already my bad..
yeah lucky shop is kind enough to get it change..

This post has been edited by prazole: Apr 3 2006, 06:55 PM
yoroi
post Apr 3 2006, 05:37 PM

The LOWEST ranked Halo 3 player in the WORLD!!!
******
Senior Member
1,545 posts

Joined: Oct 2005
From: eeepc


QUOTE(Manav @ Apr 3 2006, 10:18 AM)
Hey Guys! I suggest you take this as an example and play your xbox throughly before making a purchase. My xbox crashed at all games I tried, it even crashed at Xbox menu. (even while playing hexic)

So make sure you check everything before you make a purchase as in some cases a component might be broken.

Anyway thanks for the support Im happy to have my new baby. Just cant wait to get my hands on Oblivion now...
wink.gif
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good suggestion...anyway i'm glad your new box is working fine... might wanna invest ina avr/surge protector to protect your new baby...

 

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