Wanna share my timeline here if any of you are close to giving up on applying. My last application was last year and it got rejected. Did not appeal. This year I decided to apply again.
2/9: Filled up their online form
4/9: got a call from one of their agents and email.
5/9: Sent the form and the supporting docs via email.
13/9: Verification call (Yup, it took them that long. I had to email my agent to ask)
23/9: Checked via IVR, found out that I got rejected. Immediately appealed, using the online support form on their website.
27/9: Got another call from them. Telling me that my appeal is under consideration. The agent also asked me whether I am willing to get a lower CL than my other cards since this is an appeal case. Apparently one of the reasons why I got rejected was that MBB and CIMB gave me too high CL. OCBC was kinda scared of my commitments.

Told her that the bank can give me whatever CL they want, as long as they approve. I can always ask for CL increase after that.
3/10: At this point I am close to giving up already. But just for the sake of it I checked the IVR again. At first it says unsuccessful. But I stayed on the line. Apparently for appeal cases there will be another one after that. And then I heard the magic word, APPROVED! So now I am happily waiting for my card to arrive.
Thanks to all the pointers from this thread.
This post has been edited by spikey2506: Oct 3 2013, 07:22 PM