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Unifi Official TM UniFi High Speed Broadband Thread V17

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wanvadder
post Mar 18 2013, 02:10 AM

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Joined: Aug 2008
From: Tristram



Gentlemen, I would like to ask a question. Where can I find a replacement for Unifi optical modem? I would like to get a replacement since I noticed some of the signs when I'm restarting it, the lights did not pop up until 5-15 seconds later, only the RJ-45 light is blinking and sometimes it will show a red light. Probably a loose cable or so, and it requires a restart to fix it.

user posted image

This is the speed. It does not affect download speed but it does affect upload speed badly. I could never get above 15Mbps upload anymore and even applications that rely on upload such as torrent can no longer uploads as high as before.
(Similar to transferring multiple large files over a thumbdrive, the interface simply could not provide the speed :/)
» Click to show Spoiler - click again to hide... «

(WARNING: Large picture)

The device I'm talking about. Not sure wheter this is a modem or a router.

I tried calling TM center and they keep trying to convice me that it is not a hardware problem but I am skeptical about it.

That upload never ever reaches more than 15Mbps anymore :/

This post has been edited by wanvadder: Mar 18 2013, 02:14 AM
wanvadder
post Mar 18 2013, 03:13 AM

Getting Started
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Junior Member
94 posts

Joined: Aug 2008
From: Tristram



QUOTE(djhenry91 @ Mar 18 2013, 02:36 AM)
actually is a modem..
tis kind of modem i dont think it will sell in any IT shop..
and tht modem is lifetime warranty..
so it can exchange to another modem free..
if can u tell them tht modem function not right..
sometime get red light..ask them send tech guy ASAP..
hope will help u
*
Aight mate. Will try to contact them tomorrow, thanks.

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