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Unifi Official TM UniFi High Speed Broadband Thread V17

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andrewsh
post Jun 29 2013, 01:05 PM

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QUOTE(adslgourou @ Jun 29 2013, 08:33 AM)
It is an upgrade promo. You can upgrade to 10M with Free HyppTV pack or upgrade with RM20 discount.

Quite worth it.  I did mine last week. It took them less than an hour to upgrade.
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I just called and as mentioned above there are 2 options.

1. Upgrade to 10M + HyppTV pack either a)platinum, b)ruby or c)Sport, pay only RM199 (RM30 discount)
2. Upgrade to 10M only with RM20 discount.

However there is a condition that I cannot accept here. If you are already is a 5M + Platinum subcriber(RM149+RM30). You cannot terminate the Platinum 1 year contract. This means you are not allow to upgrade to option 1 (10M + platinum) and pay RM199. You much upgrade to 10M + either Ruby or Sport + you current existing Platinum package, this end up to RM199+RM30. I find this is very stupid where TM is not able to terminate the Platinum contract and allow the customer to upgrade to 10M+Platinum where you can get additional RM20 revenue. It does not make sense to me to pay extra Ruby or Sport if I do not need it.
So I will not take up the promotion.
andrewsh
post Jun 29 2013, 09:54 PM

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QUOTE(adslgourou @ Jun 29 2013, 03:38 PM)
Bro, Just ask for option 2. You will still get RM20 discount for 10M.
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Thanks for the advice, I might want to do that after reconsider your suggestion.
andrewsh
post Jul 5 2013, 07:51 AM

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QUOTE(ruffstuff @ Jul 2 2013, 06:47 PM)
My Platinum pack contract already ended. But i still able to view the pack, but still paying the RM30 everymonth.

I think i have to terminate the current platinum pack and able to get the promotion upgrade deal. You think so?
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I am in the same situation as you where my Platinum 1 year contract end march 2013 and now continue paying RM30/month for it. I do not know whether is the contract continue for another year. I forgot to ask during the call whether I can terminate the current Platinum and later subscribe again through the speed upgrade. Maybe you can ask and let us know.

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