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Unifi Official TM UniFi High Speed Broadband Thread V17

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Seager
post May 19 2013, 02:25 PM

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Hello people! I'm getting Unifi this Saturday. I have a few questions, I hope you'll take some time to answer them smile.gif

Currently, phone line under dad's name, streamyx under mine. But I've upgraded my streamyx to unifi. So unifi under my name, phone line still under my dad's name.

Dad's number: A
Unifi new number: B

I live in a condo, and as I've been told, they use the same phone wall jack? So how do I go about this? Because currently the wall jack is for number A, where would B go?

Currently, from the wall jack in the hall, there's a splitter in the hall. One goes to the phone in the hall, the other to my room, where the streamyx modem is. I intend on keeping Unifi this way too. Possible?

Thanks smile.gif
Seager
post May 19 2013, 05:02 PM

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QUOTE(djhenry91 @ May 19 2013, 04:38 PM)
ok..u live condo..once the UNIFI tech guy come..1st they come to MDF room (duno betul or not) disconnect ur streamyx and current phone line and connect unifi line..

so on ur phone jack...tht dsl line (mcam adsl modem connect to phone jack) connect to modem like streamyx but since unifi is using VOIP style..so your new phone line mean new number connect to modem given..

simple explain is A no longer use liao
B replace A..

the last part..u mean u wan your router put your room?
*
Oh.. Because I memang plan to cancel A number. So this means it's a direct replacement?

Yes, as of now, the phone is in the hall and streamyx modem/router in my room. I split the connection after the wall jack.
Can I do the same with Unifi?
Seager
post May 19 2013, 06:24 PM

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QUOTE(djhenry91 @ May 19 2013, 05:42 PM)
coz condo different with landed house..
landed can use both line which is streamyx and unifi
but our condo cannot..oni can use one line either streamyx or unifi
once u install your unifi..i suggest u go nearest TM Point tell them i wan cancel streamyx due i already upgrade to unifi..no charge at all..

so u want put ur phone and modem on living room and router place at ur room rite?
if u got budget buy twin pack homeplug without so trouble pull lan cable from living room to your room right
*
But I already have the cables laid out from the old Streamyx lol

And they're concealed, so not an issue.
Seager
post May 27 2013, 02:13 PM

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Hey guys, I just got my VIP10.

Please with it so far.
However I have issues with Hyptv.
When I'm not using it, I can get dl about 10MB/s.
But when Hyptv is on, I can only get around 2 sad.gif
Seager
post May 27 2013, 08:02 PM

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QUOTE(ddr3 @ May 27 2013, 03:22 PM)
the hypptv is using the internet also mah biggrin.gif
*
But so much bandwidth consumption.

QUOTE(aneip @ May 27 2013, 06:50 PM)
Vdsl or fiber ?
*
Vdsl, staying in condo.
Seager
post May 27 2013, 09:56 PM

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QUOTE(Lineage @ May 27 2013, 09:20 PM)
According to TM..IPTV using dedicated bandwidth..shouldn't affect our internet line..  wink.gif
*
But when I on the iptv only my speed drops from 10mb to 2mb.
How come? unsure.gif
Seager
post May 27 2013, 10:33 PM

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QUOTE(Agito666 @ May 27 2013, 10:26 PM)
big possible router sucks cant handle multi traffic?  unsure.gif
*
I dunno. All my equipment are stock equipment.
Anyone else experiencing this?
Seager
post May 27 2013, 11:09 PM

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QUOTE(aneip @ May 27 2013, 11:07 PM)
you can try to login to VDSL modem and check the status.. Most probably because of the copper quality.
*
How to check?
Ayam noob about stuff like this rclxub.gif
Seager
post May 28 2013, 11:44 AM

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Okay so I guess I need to call TM and let them know?
Seager
post May 30 2013, 08:38 PM

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I called them up, told them about my problem.
With Hypptv off: DL 10mb
With Hypptv on: DL less than 3mb.

How hard is it to understand my problem? Dunno what shiat they diagnosed. One mangkuk asked me to use pakai lan sbb lan lagi cepat compared to wifi.

Why they so stupid? I told him off, you must be ridiculous. Modem in the hall, laptop in my room, you want me to connect lan and use? lol


Now they said they'll forward the issue to their network people dry.gif
Seager
post May 31 2013, 11:46 AM

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QUOTE(djhenry91 @ May 31 2013, 03:07 AM)
i tell u..really wasting time wan..thy know nut only..thy follow the steps given..thy not even the networking staff also..
*
QUOTE(ddr3 @ May 31 2013, 07:49 AM)
kena troll with unifi eh? my case, this is the exact words that the unifi said " kalo subscribed 20mbps, download speed dapat 500KB/sec, laju lah tu!", if thats the case, whats the point of subscribing unifi, baik pakai stramyx je. quality tak naik naik, asyik nak pakai mentality "ok lah tu".  vmad.gif
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QUOTE(Agito666 @ May 31 2013, 11:44 AM)
get repeater or change router  unsure.gif  whistling.gif
*
They said they gonna send someone over to fix this issue.
As of now I'm just re-evaluating this.

I don't really want Hypptv. I might just tell them not to come, afraid they might fcuk things even more laugh.gif
Seager
post May 31 2013, 03:35 PM

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I am quite impressed with their after sales service. Made complaint at 5pm yesterday, 2pm today technician came over to fix the problem.

He did his best, all is back to normal now, but he said no guarantee because building cable/copper wiring is messed up.

Impressive after sales service.
Seager
post May 31 2013, 03:40 PM

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QUOTE(Agito666 @ May 31 2013, 03:39 PM)
eh so what is your problem before ar?
i think i need complain also for gaming part, i think everyday also got spiking issue until i have to restart modem for few times  sweat.gif
*
Hypptv consume high bandwidth

Now okay already. But the technician said dunno how long this good setting will last laugh.gif

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