going to terminate my account....used only 3 months...
how to terminate? go to branch or just call customer service?
WTS - Super Value Broadband Internet Data Package, Unlimited Download Quota RM68/month Only
WTS - Super Value Broadband Internet Data Package, Unlimited Download Quota RM68/month Only
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Feb 25 2014, 08:06 PM
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Senior Member
1,051 posts Joined: Jan 2012 |
going to terminate my account....used only 3 months...
how to terminate? go to branch or just call customer service? |
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Feb 25 2014, 09:08 PM
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Junior Member
64 posts Joined: Jan 2003 |
Just a reminder that I hope you won't delay to the end of the month only to find out the situation is still the same, but you won't refund me because my 2 months is baru baru just over.
Hoping you'll do the right thing here bro. |
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Feb 25 2014, 09:43 PM
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Senior Member
1,520 posts Joined: Jan 2003 From: Shuddup |
QUOTE(junfu1988 @ Feb 25 2014, 08:03 PM) https://www.facebook.com/DAP.HowardLee?flyingspaghettimonster=br_tf |
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Feb 25 2014, 10:08 PM
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Newbie
0 posts Joined: Dec 2012 |
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Feb 25 2014, 11:54 PM
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Junior Member
262 posts Joined: Oct 2009 |
Who already got refund? Why ts keep delaying to refund us back. I belive some silent folk already got refund.
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Feb 26 2014, 12:21 AM
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Senior Member
1,602 posts Joined: Aug 2005 |
that YB can be trust ?....
does YB bought the biz68 from TS ? and that is so many YB out there , y choose this YB ? |
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Feb 26 2014, 12:42 AM
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Senior Member
1,271 posts Joined: Feb 2007 From: Kuala Lumpur |
How do I terminate Maxis broadband line yeah? Is it possible to do it online? It's ridiculous that I've been getting 0.05mb download speed...
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Feb 26 2014, 01:11 AM
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Junior Member
371 posts Joined: Dec 2007 |
This afternoon I met with Maxis representatives to discuss the Biz 68 plan and I am happy to update that I had a fruitful and productive discussion with them. During the discussion, I highlighted your concerns and Maxis presented me with some compelling solutions to address those concerns. Following my feedback, it was identified that the best way forward will require some time to iron out some technical matters, therefore will take a futher week.
I am glad to inform you that Maxis has invited me for a follow-up discussion in Ipoh on 3 March 2014 to mutually conclude on and thereafter finalise the implementation of a positive and long lasting solution for those under contract. Please be informed that Maxis will do their utmost within the contractual framework available to ensure longlasting relationships are maintained with their subscribers. They assure me that they will take utmost considerations into your concerns to ensure that you enjoy the best data experience from them. In view of this, we will call off the tomorrow’s session at the Maxis centre in Ipoh. YB Howard Lee |
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Feb 26 2014, 05:53 AM
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Senior Member
1,733 posts Joined: Jan 2012 |
I signed for biz68 . apa lanjiao come out bes4GB.. Ffuuuu
Just used for 4months and this shit happen.. Wasted rm300+ jst for activation alone. Haih |
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Feb 26 2014, 08:34 AM
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Senior Member
865 posts Joined: Jan 2008 From: Paradise City |
for those on supposed to be BES68, is 30GB quota restored once cycle is reached or reduced to 4GB quota ?
What's the outcome of the supposed meeting ? |
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Feb 26 2014, 08:41 AM
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Senior Member
3,432 posts Joined: Apr 2010 |
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Feb 26 2014, 09:04 AM
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Newbie
0 posts Joined: Dec 2012 |
yb just give us no hope...just take the refund asap...otherwise ur all got nothing....
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Feb 26 2014, 09:05 AM
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Junior Member
49 posts Joined: Aug 2011 |
QUOTE(junfu1988 @ Feb 26 2014, 01:11 AM) This afternoon I met with Maxis representatives to discuss the Biz 68 plan and I am happy to update that I had a fruitful and productive discussion with them. During the discussion, I highlighted your concerns and Maxis presented me with some compelling solutions to address those concerns. Following my feedback, it was identified that the best way forward will require some time to iron out some technical matters, therefore will take a futher week. Bunch of no-point words you got there YB.I am glad to inform you that Maxis has invited me for a follow-up discussion in Ipoh on 3 March 2014 to mutually conclude on and thereafter finalise the implementation of a positive and long lasting solution for those under contract. Please be informed that Maxis will do their utmost within the contractual framework available to ensure longlasting relationships are maintained with their subscribers. They assure me that they will take utmost considerations into your concerns to ensure that you enjoy the best data experience from them. In view of this, we will call off the tomorrow’s session at the Maxis centre in Ipoh. YB Howard Lee |
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Feb 26 2014, 09:14 AM
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Junior Member
551 posts Joined: Jan 2011 |
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Feb 26 2014, 09:26 AM
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Senior Member
1,171 posts Joined: Oct 2010 |
-w@kau-- kindly update us. thanks.
This post has been edited by wkwong91: Feb 26 2014, 09:27 AM |
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Feb 26 2014, 10:55 AM
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Junior Member
371 posts Joined: Dec 2007 |
@-w@kau-- please proceed on my refund~ I used not more than 1 month
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Feb 26 2014, 11:02 AM
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Junior Member
24 posts Joined: Mar 2010 |
Those without contract how ah? I am using 2 without contract. 1 of it just rebilled on 24th and wait till end of march if nothing happend and it will nothing going to happen and i will be going to terminate it. one more will source for other then MAXIS !! Guys out there, if there is better please share. thanks inadvance.
BTW, both line has been used around 1 year. I am happy with TS service anyway. Guess Maxis made him in this situation where he does not wants to be. YB, all this are just gimmick. Wont be much hope thou. |
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Feb 26 2014, 11:48 AM
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Senior Member
6,017 posts Joined: Sep 2011 |
QUOTE(yeapsan @ Feb 26 2014, 11:02 AM) Those without contract how ah? I am using 2 without contract. 1 of it just rebilled on 24th and wait till end of march if nothing happend and it will nothing going to happen and i will be going to terminate it. one more will source for other then MAXIS !! Guys out there, if there is better please share. thanks inadvance. TS promised 2 months warranty, not Maxis. SO TS should keep his promiseBTW, both line has been used around 1 year. I am happy with TS service anyway. Guess Maxis made him in this situation where he does not wants to be. YB, all this are just gimmick. Wont be much hope thou. |
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Feb 26 2014, 11:56 AM
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Newbie
0 posts Joined: Dec 2012 |
Clement Tham no offence, i will not get involved with what a company chooses to offer and not offer. I will only stand up for broken promises and un met contracts. If there is not a contract means there is no promise broken. If they dont value your custom and take care of you, and ur ubsatidlsfied witg what they offer ( that they HAVE NOT PROMISED) u have every right, and i would advise that you leave Maxis and find a better operator. I think it unfair that u suggest my party and i are not standing up for fairness. Its neither fair or unfair that they choose not to offer you somethinh.....neither is not fair or unfair that you choose to leave them and go to someone else.
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Feb 26 2014, 11:56 AM
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Newbie
0 posts Joined: Dec 2012 |
Clement Tham no offence, i will not get involved with what a company chooses to offer and not offer. I will only stand up for broken promises and un met contracts. If there is not a contract means there is no promise broken. If they dont value your custom and take care of you, and ur ubsatidlsfied witg what they offer ( that they HAVE NOT PROMISED) u have every right, and i would advise that you leave Maxis and find a better operator. I think it unfair that u suggest my party and i are not standing up for fairness. Its neither fair or unfair that they choose not to offer you somethinh.....neither is not fair or unfair that you choose to leave them and go to someone else.
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