Streamyx streamyx 8mbps club V1, double the speed double the fun
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 Feb 4 2017, 02:33 PM
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#1
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Senior Member
926 posts Joined: Oct 2005 From: Johor&Penang   
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Guys, my downstream rate change to 8191 kbps..
Last time was 10000 kbps something... Doing speed test never got 8mbps anymore... Playing around 6.8mbps to 7 Mbps... When call TM they said TM only promise 80% of the speed... WTF...how can change to old speed again? 
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Feb 7 2017, 12:57 AM
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#2
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Senior Member
926 posts Joined: Oct 2005 From: Johor&Penang
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QUOTE(andyng38 @ Feb 4 2017, 04:00 PM) You've been miscapped. Your rates should be roughly similar to my current rate: How to make a complaint? Your current situation had happened to me twice before. One time I rebooted the modem and it went back to normal. Another time rebooting didn't work and I had to phone 100 and lodge a complaint...it took them 2 working days to resolve it. Similar miscaps had also happened to me when I was on 4mbps...was capped at 2000+kbps on at least 4 occasions. On a tangent, I didn't bother to accept TM's "surprise" gifts. Bugger 'em!  Last time make a complain, the tech just come to my home and tested got near 7mbps and he said TM already promised 80% of its speed... It means, TM already neglected my report. Is there any other channel can make a report? |
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Feb 7 2017, 12:59 AM
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#3
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Senior Member
926 posts Joined: Oct 2005 From: Johor&Penang
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QUOTE(mylinear @ Feb 6 2017, 02:33 PM) What download speed do you get for speed test eg at speedtest.tm.com.my ? Around 6.6-6.7M? Or higher ? Early subscribe of 8mbps, yes i got around 8 mbps and 9 mbps occasionally.How about andyng38 ? Do you get more like 8.5-8.6M ? That will show the difference. but after downstream change to 8188kbps, my speed reduce to 6.9mbps... never ever achieved 8mbps anymore. |
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