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Streamyx streamyx 8mbps club V1, double the speed double the fun

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Songchien
post May 17 2017, 10:23 PM

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From: Miri


Hi guys, may I know how to cancel the subscription to streamyx 8mbps?
June would be the last month that i'll be using the internet. Afterwards, I'll need to move.

Any sifu can teach? ty smile.gif
Songchien
post May 18 2017, 07:41 AM

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351 posts

Joined: Feb 2014
From: Miri


QUOTE(nkdin_rulez @ May 18 2017, 12:39 AM)
goto the nearest TM point and apply for termination
*
owh... cannot just call or online chat?
Songchien
post May 18 2017, 11:01 AM

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Junior Member
351 posts

Joined: Feb 2014
From: Miri


QUOTE(nkdin_rulez @ May 18 2017, 07:59 AM)
nope... they need u to be there physically to cancel it and how long have u had ur streamyx for ? if 8mb the minimum contract is 2 yrs...so u might need to pay penalty also if less than 2 years
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Eh I thought 1 year? Crap
I subscribed since September 2015. If so how much is the penalty?
Songchien
post Jun 20 2017, 06:42 PM

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***
Junior Member
351 posts

Joined: Feb 2014
From: Miri


Went to tm point to unsubscribe. Contract haven't end but gotta unsubscribe since moving out. Live chat say penalty is 500. Went there and they said 800 WTF. And need to give back all the Devices they gave during installation. End up doing nothing at tm point.

This post has been edited by Songchien: Jun 20 2017, 06:43 PM

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