Hi, welcome to this thread! Before you start posting on this thread, please spare a minute to read the below message. Thanks.

You can:

• Discuss about phone/modem/settings for Maxis 3G Mobile Internet.
• Comment about Maxis 3G Mobile Internet.
• Ask for opinions on Maxis 3G Mobile Internet.

You can't:

• Discuss about piracy or illegal contents.
• Request forummers to rent out their SIM cards here, this is not a trading platform.
• Offer to rent out your SIM cards to forummers here, this is not a trading platform.

REMINDER:

• This is NOT Maxis Wireless Broadband thread! There is a separate Maxis WBB thread on this section. Check it out.
• This is NOT Maxis Legacy RM99 unlimited Broadband thread! There is a separate Maxis Legacy thread on this section. Check it out.
• This is a plan only for corporate and business customer. It is not for consumer. Therefore, it is unlisted.

Q : What is the throttled speed
A : 64Kbit/s. If you are not getting this speed don't complaint that you are throttled

Q : What I should do if my line slowed down suddenly but faster than 64Kbit/s
A : Wait for a moment

Q : Where can I subscribe this package legally
A : This is a business package meant for corporate / SME users. Please request your Account Manager to subscribe for you.

Q : Is there a FUP or quota for this plan?
A : Yes for sure

Q : Is this plan eligible to use Multisim legally?
A : Yes, but without data sharing.

Q : Can I use LTE with this package?
A : Hmmm.... Use the power of PM or search.

This post has been edited by blacktubi: Apr 21 2013, 02:02 PM

Before you rant about your slow speed to Maxis Customer Care, please be reminded that speed is affected by few factors:

1) Your device:
-You can't expect it to have 20Mbps when your modem's capability is just running max up to 7.2Mbps.
-You might be having a faulty modem, try switching your SIM card with other modems

2) Your signal coverage:
-If you are not within DC-HSPA+ coverage, then don't expect to have 20Mbps of speed. Be contented with just probably 5Mbps speed, that's probably what your tower is capable of. I know someone who was already running in joy though he only gets 2Mbps on his Maxis. Yes, he is in Mukah, Sarawak.

3) Congested with other users:
-If you are unlucky and you live in an area where there are a lot of similar users like you, be prepared with network congestion. Everyone is fighting with you. Though you might be living in a non-urbanized area, that doesn't mean your area will have good speed. All telco providers will do survey first before doing bandwidth allocation, if you area has low density of users, they will not allocate more speed to that tower. So can't do much thing about this.

4) Timing:
-Avoid performing download activities during golden hours (7-11 p.m.), this is the period where those working folks are back to home and start jamming the line. Be considerate with others. You could queue your downloads to start only after midnight when they go to bed.

5) QoS:
-Check your QoS first, it could be your area is only capped to 2480/2480.

OK, after checking through the above steps and you are still very sure that something is wrong with your connection and tower. Login to your Twitter account and start tweeting the Maxis CS. Follow them @MaxisListens and they could respond to you quite swiftly. Lastly, be patient and they will fix your issue soon!


Before I forget, I think it is worth mentioning here that Maxis blocks P2P port in order to provide better speed to other users. Let's not forget there are other needy users out there depending on this connection to do their work and etc. So, don't hog the connection with your P2P activities. The port will only be opened at 1.00 a.m. - 7.00 a.m. or 3.00 a.m. - 7.00 a.m., depending on your area. So, plan your download activities wisely.

Of course this can be solved with VPN or SeedBox but I'll not further drill into this part. Check out yourself and don't ask me or us how to bypass it.

-Credits to fruitie for the info posted above.

This post has been edited by blacktubi: Jan 22 2013, 09:22 PM

This post has been edited by blacktubi: Apr 21 2013, 02:00 PM

Eh guys, I guess most of you all already complained to Cfm right

What is the respond from Cfm

If less than 30GB, then it is time to kecoh with Maxis

As a company providing fair treatment, Biz68 and Biz99 are on the same boat

I am one of the victim of Legit Biz68, 10++ numbers

Several 4S, Gnote and SII signed with the plan

The TOS did mention, Maxis reserve the rights to revise the contract anytime

But this is too ridiculous, at least Maxis should provide us with the same amount of quota as Maxis highest plan = 48GB

This is the chance for consumer to voice out and I believe most people here just ring up Maxis and scold them

Complaint required strategy as well

Good tips for me to include in my next consumer complaints

That is originally for legacy unlimited internet and this is Mobile Internet not to be confused with broadband as well

You can refer to that thread that legacy users are not so happy with Mobile Internet users there

Any users for mobile internet should be in here (Biz68, Biz99, plans under *100*7#)

Buat masa ini, ia masih 30GB belum ada update lagi ngan Maxis

According to feedback, yes it is happening that users after 2013 is like this

PM your dealer for confirmation

Not me one person, actually not me too, it's for my friend which is a total dumb on these

I am the guy who manage them

All multisim are legacy, legacy still got hope

That's a nice tips to handle angry users, this will be done once legacy unmetered status is not finalized currently as far as I know

Every telco did offered undeterred data plan but it is only for corporate customer.

Dealer only offer Maxis corporate for consumer because Maxis got the best network infrastructure

MCMC never have this kind of regulation

But they are breaking the oligopoly and market fairness

If the revised quota is unreasonable, MCMC would teach Maxis a lesson as well

Your only choice is wired broadband now

Mine is directly to maxis corporate channel.

Still under investigation and today they break something on my location which make me able to talk to those higher grade CS again

Still under internal discussion and it is not finalized

Cap Ayam VS Cap Legit IMO

No worries, old ayam hard to be found out