u called office ? so hardworking , sat night fever woh ...

STEVE75
try call again and confirm. Different cs different answer ==

maxis has just called me up.

all i can say is give up guys.

maxis said that they CONFIRM of the implementation of 30GB of data and now im going to terminate this shit.

I guess many large corporate is complaining to Maxis right now.

Dell, Intel and more to come....

Lets see how it goes and how Cfm handle this

i can`t cause im travelling all the time and im staying in a government university , it is impossible for me to get streamyx.

and f*** maxis.

i have to pay RM200 inclusive of calls and for internet 30GB .

u think thats worth it? :/

i just dont like the word quota , it makes me feel that im locked. do not like it at all.

im not willing to downgrade thou..sigh !!

if im going to continue , i gotta sign up for iphone5 to make it more worthy but...the Quota makes me hesitating.

stupid move by stupid maxis.

screw them .

damn effing disappointed with them after SO MANY YEARS OF USAGE

Oh man! this the stupid maxis cs ever. She can't differentiate between byte, kilobyte,megabyte,gigabyte,terabyte and so on. I can't stop laughing man...

checked just now, im a bit relieved that mine is still 30gb.

still, unlimited is always better.

just filed a report to Najib, hope something can be done soon.
Im satisfied with 30gb but Maxis didnt settle this thing well, and im not satisfy with how maxis set the quota thing, no early notice, no official announcement!

lol @ Occupy Maxis Facebook

Anyway, i just received my call Maxis, (today being the last day CFM allow Maxis to reply to my case), heres the key points:

-My quota is 30GB now, and have not been finalized, (literal quoted from her), and upon discussing about whether will it drop to 5GB, she says where am i getting all these wrong information from.

-She proceeds to blame me that i managed to use 30GB in 10 days after my billing date, that i am a heavy user and i deserve the FUP.

-Upon explaining that my little team uses TeamViewer as main method of customer technical support, and our main data comes from corporate usage rather than her accused "bittorrent peer-2-peer, limewire", she starts telling me that this is a mobile plan and i shouldn't even be sharing it.

-No quota checking seems to be intentional and its here to stay, i am told to call Maxis for quota checking AND use the "its-too-late-when-you-see-this" notice SMS from Maxis when quota reach 80%.

-And even further back-and-forth with her, she gave me a case reference ID and by using this ID, i can waive 50% of my penalties for cancelling my plan.

Footnote: Throughout the conversation, she repeatedly tells me to listen, yes yes yes to just ignore through my questions and facts and says "i cannot comment on this" when i press the conversation.
Also: "Yes sir, the highest quota on Maxis Fiber is 30Mbps(Thats exactly what she said.), yes sir, FUP will apply to those heavy users, no sir, the Maxis Fiber is unlimited quota."

Friends, thats your cue to avoid Maxis Fiber like a plague. RUN.
Now that i am 100% sure i am unsatisfied with Maxis's response, i'll be following up my complain to MCMC/CFM again as per their cycle. (report>response>not happy with response>further complain)

Any still have that process chart for complaining in malaysia?

I remember when I applied for the RM99 package, they only had FUP for their broadband, not "Maxis 3G".. it was pretty clear it was separated. One was for the broadband modem, and the other was solely for your phone's data. If I traced back my history on LYN, I previously asked a question before.. whether I could remove my SIM and place it in a 3G stick to online instead of using my phone to tether. That was years back.. so during that time, I didn't have any idea about all this.. I just thought my data is only applicable to my phone and the modem will need to use a different SIM haha. But yeah, I remember last time Maxis CS did tell me that unlimited broadband is DIFFERENT from the Maxis 3G unlimited data. So yeah, FUP wasn't stated for the Maxis 3G Unlimited Data package. Or at least, I wasn't informed about it.. because it was an ADD-ON to my existing line and the CS just enabled it for me + charge me RM99. That's all.. no black or white about FUP.