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 DiGi iPhone Discussion Thread | V6 , Discussion on DiGi rates & plans only.

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yukihatsu
post Nov 15 2014, 04:43 PM

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QUOTE(foogie @ Nov 15 2014, 04:13 PM)
stock availability is apparently published by digi on this page: http://new.digi.com.my/cs/Satellite/ecomm_...nes_iphone6#asd . Click on "Benefits and Special Offers", scroll to the bottom, and select your state. Cheers!
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Out of stock EVERYWHERE. doh.gif Thanks for the link. Cheers.
genzi0401
post Nov 15 2014, 04:47 PM

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QUOTE(jiaen0509 @ Nov 14 2014, 08:59 PM)
Why Digi so slow... It look like Apple enough Stock for iPhone6 and iPhone6 Plus
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this is normal i guess. the concept is simple, if i am apple, i would rather selling it on my own too.

allocating stocks for telcos might actually earn lesser compare with if they sell it by themselves.
jiaen0509
post Nov 15 2014, 04:58 PM

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lol...totally disappointed with Digi... 1 week passed. Still unable to get iPhone6+ 64GB SG
tzxsean
post Nov 15 2014, 05:21 PM

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Attached Image

no ppl having the same problem with me?
kamikraze
post Nov 15 2014, 06:00 PM

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QUOTE(tzxsean @ Nov 15 2014, 05:21 PM)
Attached Image

no ppl having the same problem with me?
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why is that happened? u change plan from old contract plan?
tzxsean
post Nov 15 2014, 07:06 PM

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QUOTE(kamikraze @ Nov 15 2014, 06:00 PM)
why is that happened? u change plan from old contract plan?
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yes iDigi 88 to iDigi 78
vostro78
post Nov 15 2014, 07:08 PM

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QUOTE(tzxsean @ Nov 15 2014, 05:21 PM)
Attached Image

no ppl having the same problem with me?
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I thought they say can ask for waive for penalty ? This price can get another smart phone le...bill shock
tzxsean
post Nov 15 2014, 07:15 PM

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QUOTE(vostro78 @ Nov 15 2014, 07:08 PM)
I thought they say can ask for waive for penalty ? This price can get another smart phone le...bill shock
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waive for walk in only

no love for pre-order through internet vmad.gif
tzxsean
post Nov 15 2014, 07:15 PM

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-removed: double post-

This post has been edited by tzxsean: Nov 15 2014, 07:16 PM
kamikraze
post Nov 15 2014, 07:25 PM

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QUOTE(tzxsean @ Nov 15 2014, 07:06 PM)
yes iDigi 88 to iDigi 78
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is there any iDigi 88? or is that came from Note 2 Digi Smartplan?

QUOTE(tzxsean @ Nov 15 2014, 07:15 PM)
waive for walk in only

no love for pre-order through internet  vmad.gif
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yeah, IMO walk in is the best.. we can ask the operator/person in charge directly regarding our plan/phone..
the moment I walked in, all color for iphone 6 16gb still available, average 15 units each color.. I took gold 1..
it took me to travel around 70km to the digi store.. I dont want to come back just to get iphone 6 64gb..
genzi0401
post Nov 15 2014, 07:30 PM

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QUOTE(vostro78 @ Nov 15 2014, 07:08 PM)
I thought they say can ask for waive for penalty ? This price can get another smart phone le...bill shock
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QUOTE(tzxsean @ Nov 15 2014, 07:15 PM)
waive for walk in only

no love for pre-order through internet  vmad.gif
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erm.. somehow in my humble opinion, no offence.. they involved penalty fee most probably because you switch from an on-going contract plan to another new contract plan, ie idigi88 to idigi78. actually they have stated clearly regarding this.

really my humble opinion, i guess, yes i guess, they would not waive for you the penalty fee even if you purchase by walk in since this has violated the contract terms.

i guess the point which you can use to complain, which i assume to be like that, maybe is the online ordering system did not alert you regarding your on-going contract plan during your process of purchase. they should alert you when they found you still bond to an existing contract plan.

no offence. correct me if i m wrong.

This post has been edited by genzi0401: Nov 15 2014, 07:31 PM
tzxsean
post Nov 15 2014, 07:31 PM

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QUOTE(genzi0401 @ Nov 15 2014, 07:30 PM)
erm.. somehow in my humble opinion, no offence.. they involved penalty fee most probably because you switch from an on-going contract plan to another new contract plan, ie idigi88 to idigi78. actually they have stated clearly regarding this.

really my humble opinion, i guess, yes i guess, they would not waive for you the penalty fee even if u walk in since this has violating the contract terms.

i guess the point which you can use to complain, which i assume to be like that, maybe is the online ordering system did not alert you regarding your on-going contract plan during your process of purchase. they should alert you when they found you still bond to an existing contract plan.

no offence. correct me if i m wrong.
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actually they did alert us the purchasers
genzi0401
post Nov 15 2014, 07:34 PM

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QUOTE(kamikraze @ Nov 15 2014, 07:25 PM)
is there any iDigi 88? or is that came from Note 2 Digi Smartplan?
yeah, IMO walk in is the best.. we can ask the operator/person in charge directly regarding our plan/phone..
the moment I walked in, all color for iphone 6 16gb still available, average 15 units each color.. I took gold 1..
it took me to travel around 70km to the digi store.. I dont want to come back just to get iphone 6 64gb..
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i guess his one was the old/previous iphone plan. they do have idigi88 last time.

QUOTE(tzxsean @ Nov 15 2014, 07:31 PM)
actually they did alert us the purchasers
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opps.. then i guess you can't do anything regarding the penalty fee.
really sorry to hear that.
xemse89
post Nov 15 2014, 11:20 PM

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I would like to trade my iphone 6 64gb space grey celcom unit new and sealed for iphone 6 64gb silver maxi/digi/celcom/apple new and sealed unit,anyone want to trade do pm me,thx
vostro78
post Nov 16 2014, 12:46 AM

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Nvm, try call ask for waive.... Nvr try Nvr know.
tmsuxxk
post Nov 16 2014, 01:19 AM

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QUOTE(tzxsean @ Nov 15 2014, 04:36 PM)
Please see your next month's bill

[attachmentid=4217679]
[attachmentid=4217680]
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It's weird....our account info are almost the same. Why are you imposed the penalty charges??? rclxub.gif
Attached Image

Before I pre-ordered the Iphone 6 I have called to Digi CS. They confirmed me that no penalty will be charged on me as my contract will be expired less than 2 months. I think you should call to Digi CS to clarify about this case and ask them to waive for you. icon_rolleyes.gif
tzxsean
post Nov 16 2014, 02:35 AM

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QUOTE(tmsuxxk @ Nov 16 2014, 01:19 AM)
It's weird....our account info are almost the same. Why are you imposed the penalty charges??? rclxub.gif
Attached Image

Before I pre-ordered the Iphone 6 I have called to Digi CS. They confirmed me that no penalty will be charged on me as my contract will be expired less than 2 months. I think you should call to Digi CS to clarify about this case and ask them to waive for you. icon_rolleyes.gif
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I will try to call again ... and mention that others are not being charged sweat.gif
genzi0401
post Nov 16 2014, 05:36 AM

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QUOTE(tzxsean @ Nov 16 2014, 02:35 AM)
I will try to call again ... and mention that others are not being charged  sweat.gif
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gd luck to u, hop u can get a waive.
tzxsean
post Nov 16 2014, 09:11 AM

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QUOTE(tmsuxxk @ Nov 16 2014, 01:19 AM)
It's weird....our account info are almost the same. Why are you imposed the penalty charges??? rclxub.gif
Attached Image

Before I pre-ordered the Iphone 6 I have called to Digi CS. They confirmed me that no penalty will be charged on me as my contract will be expired less than 2 months. I think you should call to Digi CS to clarify about this case and ask them to waive for you. icon_rolleyes.gif
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called and they mentioned some other may have made different amount of advance payment previously hence no penalty

and i still have to pay RM500 in full as a penalty ..

why I'm the only one to be penalised? vmad.gif
kamikraze
post Nov 16 2014, 09:17 AM

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QUOTE(tzxsean @ Nov 16 2014, 09:11 AM)
called and they mentioned some other may have made different amount of advance payment previously hence no penalty

and i still have to pay RM500 in full as a penalty ..

why I'm the only one to be penalised? vmad.gif
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let put aside about others, there must be something happened with your case..
did Digi mention that you will be charged penalty? if yes, did u agree with the charge?
if u did agree, then Digi might won't be able to waive your penalty..
else, if u got no idea why r u charged, then u can get the answer from CS or go directly to Digi Centre/Store..

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