Feb 21 2008, 11:03 PM
QUOTE(merrily @ Feb 21 2008, 10:59 PM)
Hi....Anybody working at huawei call center? How is the environment like? Do you guys get scolded everyday by customers? Is it very hard to handle?
During my first interview I was told that I must be able to handle angry customer (mostly:engineers).
One must be very patient....and....have to take it all.
Going to my second interview next week.....does it means that my chances is very high?
in any customer service line.....not only in hua wei......other company as well....1 must be very patient n smart in handling diff type of customers.some realy niao(stir trouble) some realy easy going which realy hope to find a solution n not stir around.so....be prepared for it. n normaly when u r call for 2nd intervier...ur chance is higher.so gdluck to u as wellDuring my first interview I was told that I must be able to handle angry customer (mostly:engineers).
One must be very patient....and....have to take it all.
Going to my second interview next week.....does it means that my chances is very high?
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