Hi Ronnie and fellow friends,
Just want to confirm, is the email cc_cad@aeonmalaysia.com.my correct?
I email my balance transfer request to this email address last Friday 11am, but I still do not received any verification call from AEON yet.
I tried to call them just now, they said they do not use this email, and ask me to send to customer.service@aeonmalaysia.com
But now they said they do not received anything yet...
Any other way to submit the request other than email, is it FAX works too?
Thank you for your reply

Ok...btw I fax to them also just now
I just worried do they received my request, because the customer service officer seems do not know what is balance transfer...
Anyway thanks for your swift response, will keep waiting for their reply...

Sorry for noob question,
1) May I know is the transfer amount for Balance Transfer must be exact amount from the transfer Bank A?
i.e. Current balance from Bank A = RM1023.44, transfer amount must be = RM1023.44?
Can I put the transfer amount = RM1100?
2) From your experience, when you received the payment to Bank A, after AEON approved the Balance Transfer? As I know 15 business days, will it take more/less than the day?
i.e. BT Approve on 26/5/2014, payment will be made to Bank A on 13/6/2014 OR earlier OR later?
Appreciate your sharing, thank you!

To update for my BT status,
26/5(MON) 1210 - BT application sent via email
27/5(TUE) 0956 - Verification called from AEON
27/5(TUE) 1500 - SMS received for BT approval
03/6(TUE) - Payment received from AEON
Almost 5 working days to receive payment from AEON, good job AEON!

1 question to confirm: Is there any limit for number of BT application, as I just submit 1 application last month, can I submit another 2 this month?
OR as long as BT total amount <80% credit limit then can be done?

customer.service@aeonmalaysia.com.my,
cc_cad@aeonmalaysia.com.my

Ya, I sent to both email