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Credit Cards AEON Credit Cards, By AEON Credit Services

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jutamind
post Dec 12 2013, 04:05 PM

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wtf...applied for Watami card last Sat in aeon credit sunway pyramid and just called CS today and they said didnt receive the application yet...

have asked CS to follow up with sunway pyramid staff....really shitty service...if not for the 3% rebate, wont even look at applying at all...
jutamind
post Dec 19 2013, 10:41 AM

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just called Aeon CS to check on Aeon Watami application status. The card is now approved. the card is probably approved yesterday even though the CS said it's approved on 13 Dec, but i only get calls from Aeon Credit on 16 Dec for verification. how long does it take for the card to be delivered to us from approval time?
jutamind
post Dec 19 2013, 09:03 PM

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this is my timeline so far:

7 Dec: applied Aeon Watami in sunway pyramid
10 Dec: application sent to HQ
16 Dec: call for verification
18 Dec: called in the morning....still under processing
19 Dec: called in the morning....card approved. Called CS to reconfirm, CS said card approved on 13 Dec...not sure how true is this...


QUOTE(cfa28 @ Dec 19 2013, 11:13 AM)
How long did it take for your application to be approved?  I submitted my Application to the HQ last week. Until now, no news.

In contrast, I submitted my Application for Alliance Platinum yesterday and today, received SMS that Application is being processed.  Gen-X, you're right, the Customer Service of AEON definitely needs to be improved together with their payment system.

Just to update

I submitted my form to HQ at Menara Olympia on 12 December. I just called the Helpline and was told my Application Dated 17 December is being processed.  This is called WTF - submit to HQ on 12 Dec but only officially processed on 17 Dec.  It should have been processed on 13 Dec and no later than 16 Dec. Also, AEON did not send any SMS notification unlike Alliance.
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jutamind
post Dec 19 2013, 09:32 PM

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QUOTE(Human Nature @ Dec 19 2013, 09:10 PM)
You can use the self menu to check on the application status too.
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Yah I called the phone system to get the status. I called cs again to find out on when the card will arrive but they said not in system
jutamind
post Dec 21 2013, 03:26 PM

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this is my timeline so far:

7 Dec: applied Aeon Watami in sunway pyramid
10 Dec: application sent to HQ
16 Dec: call for verification
18 Dec: called in the morning....still under processing
19 Dec: called in the morning....card approved. Called CS to reconfirm, CS said card approved on 13 Dec...not sure how true is this...
20 Dec: got a call from Aeon Credit Sunway Pyramid that card is ready for collection
21 Dec: received sms that card is ready for collection
jutamind
post Dec 22 2013, 07:17 PM

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Just went to get my watami card today and got my dessert voucher as well
jutamind
post Dec 23 2013, 07:26 PM

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QUOTE(MGM @ Dec 22 2013, 11:30 PM)
Where did you get the Watami CC, 1Utama? What is the value of the dessert voucher?
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In sunway pyramid. Not value stated, just started can redeem for one dessert
jutamind
post Dec 24 2013, 02:47 PM

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this is my FINAL timeline so far:

7 Dec: applied Aeon Watami in sunway pyramid
10 Dec: application sent to HQ
16 Dec: call for verification
18 Dec: called in the morning....still under processing
19 Dec: called in the morning....card approved. Called CS to reconfirm, CS said card approved on 13 Dec...not sure how true is this...
20 Dec: got a call from Aeon Credit Sunway Pyramid that card is ready for collection
21 Dec: received sms that card is ready for collection
22 Dec: collected the card in Aeon Spot sunway pyramid. Activated the card immediately and also received Watami dessert voucher upon card collection (no value specified, just say can redeem one dessert)

QUOTE(cfa28 @ Dec 24 2013, 11:02 AM)
AEON is really very slow in approving / responding. Perhaps its the Holiday Season

My Time Line

12 Dec - Submitted application to HQ
17 Dec - Under Process (based on Automated System, first called on 18 Dec)
19 Dec - AEON Called to verify my details

And then complete silence. The Automated System still say under process.

Have u managed to collect your Card yet?
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jutamind
post Jan 2 2014, 09:09 PM

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is Aeon Watami card the best card in the market now to pay for assessment bills/Majlis Bandaran?
jutamind
post Jan 7 2014, 01:36 PM

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QUOTE(victorywp @ Jan 7 2014, 12:46 PM)
you need to do 2 retail transactions (any amount) within the first 60 days after card approval date.
then the rm50 will appear in following month statement.  nod.gif
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I was told by CS the 50 rebate will only show in the bill after the 60 days have lapsed. This means you will only see the rebate only in the 3rd months bill. Is it true?

jutamind
post Jan 14 2014, 11:27 AM

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yup me too....cant download pdf file and didnt receive e-statement until now. In fact, i got invalid pdf file format or file corrupted error whenever i tried to view/download the e-statement.pdf file.

QUOTE(crusher @ Jan 14 2014, 10:25 AM)
I experience the same thing too.  smile.gif
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This post has been edited by jutamind: Jan 14 2014, 11:31 AM
jutamind
post Jan 15 2014, 10:18 PM

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if we spent >5K for watami card per month, how do i pay via M2U IBG? need to split to 2 IBG transfer and each IBG transfer need to add extra RM1?
jutamind
post Jan 15 2014, 11:02 PM

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payment for watami cannot be made via IBG? I thot the examples on page 1 showed IBG payment?

any other online payment that can pay >5K?

QUOTE(ronnie @ Jan 15 2014, 10:31 PM)
If you are willing to pay RM1 per transaction (this is not IBG), you can transfer >RM5k
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jutamind
post Jan 16 2014, 06:19 AM

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If IBG doesn't work for watami, how can I pay using m2u?

QUOTE(ronnie @ Jan 16 2014, 12:46 AM)
It won't work to pay AEON WATAMI via IBG (10 sen charge).
Somehow AEON Credit Service didn't update Citibank to accept WATAMI's CC number format, resulting in "INVALID ACCOUNT"
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jutamind
post Jan 17 2014, 11:54 AM

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should we pin this reply by ronnie on page 1 for watami card payment option?

QUOTE(ronnie @ Jan 16 2014, 08:21 AM)
You pay via Bill Payment. Make sure you add additional RM1 to the amount to be paid.
Eg. Statement Amount = RM1000, please pay RM1001
Your CC balance will receive RM1000 and RM1 is taken by AEON Credit Service

user posted image
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jutamind
post Jan 17 2014, 12:02 PM

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i would suggest your point 7 should have the words "- For Watami Card" or your choice of words

QUOTE(ronnie @ Jan 17 2014, 11:58 AM)
It's already on Post #1 (same time I replied)
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jutamind
post Mar 13 2014, 11:03 PM

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my statement date is 10 mar...also no cashback

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