It is true that salesperson play an important role in ensuring whether you'll have a pleasant experience or you don't. Due to a not so nice experience with a salesperson X, I've talked directly to one of the bosses of a kitchen cabinet company and was given a 2nd salesperson to take over.

So far things has been good. Yet to install anything as I am still waiting for my renovation to be done for the kitchen before actual measurement can be taken.

ps: This is not about SK, I'm just giving my general comment.