I have ROI, Registered through 123, and also wrote down my name at both Gardens and KLCC Maxis center.

It have been almost more than a month now, I have not received any SMS, email or call from Maxis. Maxis really pissed me off this time. Such a lousy Telco! I was thinking of switching to Digi. I believe Digi care about their customers better. At least, I won't need to beg for the phone purchase

I am too..... tired of keeping calling 123 and walking in and out of Gardens and the Curve Maxis center. I never never expect MAXIS can be such a lousy Telco!

I pre-booked at Gardens more than 3 weeks ago, and I didn't get any phone (I stated there any color). And you prebooked much later than me, but you got it. You are so lucky . And this made me more furious.....

16GB is less popular. And it is easier to buy. 32G and 64GB, often no stock.

And I have tried to walk into a few maxis centers for 4-5 times.... I am now sick of doing it again.

Finally I got my 32GB GOLD on Friday!!!

On Thursday, 11am, I tried my luck calling 123 again (5th time within 3 weeks) to check for my pre-booking status. This time, I am lucky, someone called Redzuan (customer service) answered my call. And he gave me the standard answer like the last 4 times ; my name is in the booking list, but no stock yet. Then, I asked is there any Maxis centers have stock now where I can walk in? He told me, eCurve have stock as on yesterday. I replied, that is yesterday's stock status, I do not want to waste my time to travel there and then find out no stock. Then, I asked him for help, if he can help to call eCurve to reserve 1 for me for just 1 hour, if yes, I will travel there immediately. He told me he will try to reach eCurve to help me, and ask me to wait. I waited till 5pm, no call no sms, then I know that I won't get it.

At 6:30pm, I received a call from 123, he is Redzuan!!! He told me that he managed to help me to contact eCurve and have reserved 1 unit of 32GB Gold for me; I can go collect it tomorrow morning.

Thanks Redzuan...!!! You are such an excellent helpful Maxis Customer Service personnel...!!! He have saved 1 Maxis customer; as I have decided to switch to Digi after my last call to 123.