Hi all!

Today is my 7th day using iPhone 5 with iValue1 and this is my first time using postpaid. I have paid RM500 for the advance payment.

Just now I installed the myMaxis app and I have found that my unbilled amount is RM41.68. My bill cycle is on the 28th every month.

I learn that I will get the RM100/monthly for 5 months as for the advance payment rebate.


So my question is:

What is that RM41.68?

Do I need to control the unbilled amount in certain amount so that I will get the RM100/month rebate?



Thank you.

I see. Can I have the website URL?

Copied from the Maxis live chat conversation between me and a Maxis operator.

[09:48:55 PM] Maxis: As per checking, the allocation will be minus from the 1000 minutes maxis to maxis first.
[09:49:15 PM] Me: I see
[09:49:32 PM] Me: That means, the 333 mins is reserved for non maxis numbers?
[09:50:07 PM] Maxis: Not really. i depends on your usage.
[09:50:17 PM] Maxis: *it
[09:50:25 PM] Me: How is that?
[09:51:09 PM] Maxis: Okay, when you use the phone for calls regardless to any number you will be charges at first.
[09:52:00 PM] Maxis: When we do the update on your account, we will rebate back the usage according to the entitlement.
[09:53:08 PM] Maxis: However, we will absorb the maxis call under the 1000 minutes first for maxis number and follow by the 333 minutes.

Yes. If you have used 1200 mins Maxis to Maxis, that means your balance for Maxis to All Operators is left 133 mins.

Yes. I also kena this. I have finished the 300mb quota but when I check my quota balance, it says I am still subscribed to this free 300mb. Bugs oh?

See. 2 days finished quota still like this.

Nope. Therefore I just realize that now my active data is back to iValue1. Need to reply 01 and the details for iValue1 quota is in the next page. Haha. Maxis should remove the free 300mb details bah.

Normally, the 2GB quota will replace the 1GB until the 2GB quota is finished/expired then you will go back to the 1GB. But this one is a special case because the 2GB is only effective from 2am - 7am daily. If you really want this offer, then try to ask the Maxis Customer Support for more detailed explanation.

Maxis staff told me that they will give us new set but some of our forumers here have received refurbished set. If you're lucky you might be getting a new set for replacement. :|

True that. Honestly I don't care if I get refurbished set, but the "satisfaction feelings" if I get a new set, it's never been better.

Just bring your warranty card to any maxis Service Centre.