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 Maxis iPhone Discussion Thread | V4, Strictly for Rates/Plans Discussion ONLY

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dannychen
post Jan 12 2013, 10:53 PM

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QUOTE(janson_kaniaz @ Jan 12 2013, 10:40 PM)
ok thx

i just signed up for surfmore 2gb today and why my limit is 1.2gb? do they pro rate the limit since today is 12th?
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they prorate it according to your statement date.
dannychen
post Jan 12 2013, 10:55 PM

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QUOTE(janson_kaniaz @ Jan 12 2013, 10:54 PM)
what is the default statement date?
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maxis have different statement dates for different customers. you can check on your bill. if 7th means will be 7th for every month.

QUOTE
When will I be receiving my bill?

Once you have your service activated, you will get a bill from us once a month. The timing will depend on the bill cycle you are in. We charge in 7 bill cycles on the 7th, 10th, 14th, 17th, 21st, 24th and 28th of every month. Look out for the special messages page giving you updates on our services and promotions.


This post has been edited by dannychen: Jan 12 2013, 10:57 PM
dannychen
post Jan 13 2013, 10:28 PM

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QUOTE(Kelvin8998 @ Jan 13 2013, 06:38 PM)
Can i juz sign ivalue simple plan without buying the phone from maxis?
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obviously no, like other telcos, you must sign the package with the phone from them.
dannychen
post Jan 20 2013, 04:09 PM

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QUOTE(basSist @ Jan 20 2013, 03:44 PM)
my first bill of ivalue plan come in, the pro-rated one. but got many hidden charges, gotta contact maxis CS to clarify and they promised to waive on the next bill. becareful guys.

my example - 5 days pro-rated ivalue simple plan (RM50)

they charged me:

1. RM8.07  (so should be RM50/30 x 5 = RM8.3) OK
2. RM6.39  (New GPRS Service ivalue) ??
3. RM4.98  (Calls - waive RM4.98) OK
4. RM3.85  (SMS onnet RM1.30; offnet RM2.55 - only waive RM1.85) ??

don't care about the SMS charges, let's focus on the RM6.39. is that hidden? laugh.gif
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according to Maxis CS, everything will be prorated. e.g. commitment fees=50/30*5. free calls= 200/30*5, free sms=100/30*5.
dannychen
post Jan 21 2013, 10:04 PM

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QUOTE(basSist @ Jan 20 2013, 04:16 PM)
Yeah. i donknow how they count the SMS because on/off net different charges.

just wan to emphasize the New GPRS Service - RM6.39. where did it come from?
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if you call cs, they will tell you the new GPRS were those usage before you changed it to Ivalue Simple plan. e.g. what you have used in your first 25 days of your billing cycle.
dannychen
post Jun 23 2013, 07:29 PM

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QUOTE(Omgf @ Jun 23 2013, 10:35 AM)
Guys,

May I ask how u guys pay the maxis bill?
And can I pay it via CIMBClicks?
Anyone paid the bill via CIMBClicks?
Bcoz I dun own any credit cards or debit cards...

Thx
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you can check the list of payee here
dannychen
post Sep 18 2013, 07:57 PM

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Maxis's new surf more rm30 supplementary plan with 1gb data (no bill shock).source
dannychen
post Nov 30 2013, 05:40 PM

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QUOTE(MetalFire2 @ Nov 30 2013, 12:39 PM)
hey guys..just wanna ask.. pakej komunikasi belia tu dah tak boleh register ke? why did went to the skmm website and i couldn't find the registration form?is it closed already?
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it was fully redeemed since few months ago.

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