Jan 21 2013, 12:27 AM
QUOTE(basSist @ Jan 20 2013, 03:44 PM)
my first bill of ivalue plan come in, the pro-rated one. but got many hidden charges, gotta contact maxis CS to clarify and they promised to waive on the next bill. becareful guys.
my example - 5 days pro-rated ivalue simple plan (RM50)
they charged me:
1. RM8.07 (so should be RM50/30 x 5 = RM8.3) OK
2. RM6.39 (New GPRS Service ivalue) ??
3. RM4.98 (Calls - waive RM4.98) OK
4. RM3.85 (SMS onnet RM1.30; offnet RM2.55 - only waive RM1.85) ??
don't care about the SMS charges, let's focus on the RM6.39. is that hidden?
sry.. may I ask how to know the charge specifically? is it thru online? or need to call the customer service ?my example - 5 days pro-rated ivalue simple plan (RM50)
they charged me:
1. RM8.07 (so should be RM50/30 x 5 = RM8.3) OK
2. RM6.39 (New GPRS Service ivalue) ??
3. RM4.98 (Calls - waive RM4.98) OK
4. RM3.85 (SMS onnet RM1.30; offnet RM2.55 - only waive RM1.85) ??
don't care about the SMS charges, let's focus on the RM6.39. is that hidden?
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