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Home Networking ASUS Malaysia Networking User & Technical Support, Managed by ASUS Malaysia Representative

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xinjiechew
post Sep 17 2018, 01:13 PM

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hello there, im using AC55UHP but i cannot get full 500mbps on lan. i read the spec it does have gigabit wan and lan connection. any idea whats wrong? i can only get max 320mbps, and yes im using cat6 cable and by testing using tm router i can get 500mbps only cannot get on my asus router.

xinjiechew
post Sep 17 2018, 02:05 PM

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QUOTE(blacktubi @ Sep 17 2018, 01:56 PM)
I will bench the router to see what is the CPU performance later.
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alright thank you so much!
xinjiechew
post Jan 24 2020, 01:15 PM

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Hi, anyone know can asus malaysia service centre able to fix my taobao bought ac86u? today woke uo my router is off and when i turned on only lan 4 light very dim...i tried press reset button and no luck...other than sending back to china was wondering anyone can repair it locally?

Thanks and Happy Chinese New Year
xinjiechew
post Feb 1 2021, 09:53 AM

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user posted image

Hi all, need your help here...im using AX86U and recently my wifi is acting strange after latest firmware update...the download speed will suddenly drop to few mbps but upload speed is normal...after i on and off the wifi for my note 20 ultra the download speed back to normal...it will happen randomly and quite annoying to be honest...anyone know what happen? i revert back to the old firmware also same issue...never had this problem since i bought the router

This post has been edited by xinjiechew: Feb 1 2021, 10:28 AM
xinjiechew
post Feb 1 2021, 10:27 AM

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QUOTE(blacktubi @ Feb 1 2021, 10:01 AM)
You mentioned that you are using RT-AC86U but why is there a Wi-Fi 6 logo over there?
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sorry typo, im using AX86U
xinjiechew
post Feb 4 2021, 03:01 PM

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QUOTE(blacktubi @ Feb 1 2021, 01:28 PM)
Make sure your phone and the router is running the latest software update.

I will also recommend disabling 160Mhz on the web interface of the ASUS router. 160Mhz often cause more harm than good.
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Hi,

I tried to reset the router so far its working fine again. I have 3 device that have wifi 6 do i need to disable 160mhz?

 

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