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Home Networking ASUS Malaysia Networking User & Technical Support, Managed by ASUS Malaysia Representative
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tsc77y
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Apr 16 2014, 05:02 PM
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Getting Started

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I sent RT-N66U which i bought in 2012 for warranty claim due to faulty power switch on 7 Feb 2014. It's more than 2 months now and I receive no update. Calling to office has no one to pick up.
The serial no of the unit is C3IE08006511.
Kindly assist.
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tsc77y
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Apr 17 2014, 10:29 AM
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Getting Started

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QUOTE(ASUSmy @ Apr 16 2014, 05:19 PM) Hi tsc77y, May I know where do you sent the device for warranty? Thank you I hand-delivered the Unit to Imbi Plaza, Second Floor as advise by the Service Center at Low Yat Plaza.
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tsc77y
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Apr 17 2014, 11:06 AM
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Getting Started

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QUOTE(ASUSmy @ Apr 17 2014, 10:47 AM) Hi thoseeyes, For normal process, you will need to send back to the place you bought for warranty claim. Thank you --deleted-- Sorry misinterpret This post has been edited by tsc77y: Apr 17 2014, 11:34 AM
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tsc77y
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May 8 2014, 02:06 PM
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Getting Started

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QUOTE(tsc77y @ Apr 16 2014, 05:02 PM) I sent RT-N66U which i bought in 2012 for warranty claim due to faulty power switch on 7 Feb 2014. It's more than 2 months now and I receive no update. Calling to office has no one to pick up. The serial no of the unit is C3IE08006511. Kindly assist. Hi Asus Support, May i know the status on this as it is 3 months already?
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