Home Networking ASUS Malaysia Networking User & Technical Support, Managed by ASUS Malaysia Representative
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 Apr 15 2014, 09:47 PM
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#1
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Junior Member
365 posts Joined: Dec 2006  
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hei guys,
I was using Asus RT-N12 and tried upgrading the firmware but after restart the router is not responding, I cannot go into the interface with 192.168.0.1 even after cucuk the reset lubang many times...pls help |
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Apr 16 2014, 11:04 AM
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#2
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Junior Member
365 posts Joined: Dec 2006
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QUOTE(tiensheng @ Apr 16 2014, 12:33 AM) can you check your local network connection , and what is the default gateway address? can see subnet mask but default gateway just blank!!there should be an IP , subnetmask , default gateway address   |
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Apr 16 2014, 04:36 PM
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#3
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Junior Member
365 posts Joined: Dec 2006
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QUOTE(ASUSmy @ Apr 16 2014, 12:31 PM) Hi thoseeyes, hm...will try this, anyway my router still not 1 year so I assumed I'm still under warranty right, but I never send the car as the shop told me no need to send, just keep the receipt.You can try use rescue mode and see that it help. You can have a look at the youtube below on how to do it. If still cannot then it might be something wrong with the router already. https://www.youtube.com/watch?v=HIoQ5Qd11pU Thank you |
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Apr 16 2014, 04:37 PM
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#4
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Junior Member
365 posts Joined: Dec 2006
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QUOTE(tiensheng @ Apr 16 2014, 11:48 AM) Sounds like modem is bricked since hard reset didnt work for you. Maybe asusmy can help you troubleshoot further? oh...  i like the router very much |
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Apr 16 2014, 05:31 PM
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#5
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Junior Member
365 posts Joined: Dec 2006
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QUOTE(ASUSmy @ Apr 16 2014, 04:59 PM) Hi thoseeyes, Thanks and where to I bring the router to in klang valley?Ya, it still in warranty as our networking device are came with 3 years warranty. Do keep the receipt. Thank you |
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Apr 17 2014, 12:15 PM
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#6
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Junior Member
365 posts Joined: Dec 2006
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QUOTE(ASUSmy @ Apr 17 2014, 10:47 AM) Hi thoseeyes, I think its better to send direct to Asus service center right? I afraid if send back to shop they won't really care about it and might have to wait long time and suddenly if the shop close down and will have no where to claim back..For normal process, you will need to send back to the place you bought for warranty claim. Thank you |
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