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Home Networking ASUS Malaysia Networking User & Technical Support, Managed by ASUS Malaysia Representative

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theskems
post Aug 19 2015, 11:09 AM

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376 posts

Joined: Oct 2007
From: KL
QUOTE(ASUSmy @ Aug 18 2015, 02:01 PM)

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Hi ASUSmy,

Yesterday I just replaced TM's router with my old RT-N66U (2 years old) which was used for my old house (I recently moved to a new house). However I found that one of my LAN port (Port number 3) is not working.

Does ASUS have any solution such as a splitter as I need to use all 4 ports.
theskems
post Aug 19 2015, 11:44 AM

Casual
***
Junior Member
376 posts

Joined: Oct 2007
From: KL
QUOTE(ASUSmy @ Aug 19 2015, 11:34 AM)
Hi theskems,

May I know what is your ISP for your Internet?

Thank you
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TM Unifi
theskems
post Aug 19 2015, 03:05 PM

Casual
***
Junior Member
376 posts

Joined: Oct 2007
From: KL
QUOTE(ASUSmy @ Aug 19 2015, 12:13 PM)
Hi theskems,

If TM UNIFI, there won't be any setting on the LAN port 3. For UNIFI home, it will reserve  LAN port 4 for HyppTV.

Try changing other LAN cable with device that is working. If it still not able to detect then it might be faulty already.

Our networking device are came with 3 years warranty from the date of purchase. Do send for warranty claim from the place you bought the router from.

Thank you
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Will check again tonight. Too hassle to claim warranty especially when it is item for everyday use. I'll probably get an ethernet hub to support additional cable connection. Thank you for your feedback.

 

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