Hi guys so I just bought an ASU’s Rt Ac68u router and followed the instructions to set it up. However after setting it up, I am able to connect my Mac and other devices to the router but can’t seem to surf the net as it comes out as my internet status is disconnect as seen in the picture above. Could anyone pls help me ?

Sadly I’m stuck at step 4 of the second link

You are a life saver man. It works perfectly fine now!

Guys long story short, I really need everyone’s help as I’m working from home and need my internet urgently.

So this is what happened, in 2020, I bought an Asus router as seen in the messages that I quoted and the router worked well!

My nephew played with my router and messed up the settings hence I restarted the doubters settings as we forgot our router’s password and unifi’s password.

Upon calling unifi, they provided me with my username which is my email address and thereafter texted me my 13character PPOE password. Upon following the steps above to reconfigure my router, my network status on the GUI interface displays my internet status as “disconnect” as per picture l.

Can anyone help me out, please ?

Been WFH and I need my internet access.

I am clearly going wrong somewhere in the settings and can’t figure it out. Bro, are you fine if I call you ?

Bro, you saved my life man.

I kept adding .com behind my username!!!!!!


Now I have to rush to get my work done, thanks man. Shooting you a pm tomorrow morning

Hi guys,

I am currently using a ASUS RT-AC8U router and am keen in upgrading my Unifi package to 300mbps.

There wouldn't be any issues with the router right ?