Hi Asus,

I've just bought ASUS RT-N12HP router yesterday to replace my standard Unifi D-link router. While trying to set it up last night, I've initially keyed in the wrong Unifi username and password for several attempt. After that, even when I've keyed in the correct username and password, I still can't gain access. I've called Unifi customer service to confirm that the password and username that I have are correct.

I also can't seem to get back to the router set up page.

Any idea to what might be the problem? Thanks in advance.

This post has been edited by shahzane: Dec 4 2013, 10:37 AM

Hi,

Problem solved. Managed to install the modem successfully. Thanks for the help.