Hi Asusmy,


I have just purchased an Asus ac86u router. I have setup the unit as a router for my unifi and all is working great.

Only issue is that when I connect my alarm to it via lan cable in order to give my alarm Internet access, none of the 4 ports work. The led for lan does not light up nor have any Internet connection. I have tried to disable AiProtection and Firewall, reset the unit, re-setup the unit, upgrade the firmware and nothing seem to work.

However, when I connect the same cable (alarm lan cable) to another router (dlink), the unit's led lights up and has Internet connection. All working great on dlink.

Then again, I connect the Asus ac86u router to a PC via lan cable and it works. All 4 ports works without any issue.

So what seem to be the problem here? As far as I know, i don't think there is any issue with the lan cable or not it won't work on dlink router. Or is it that Asus router is picky on lan cable?

If it's a settings issue at least the lan led will light up?

Hope you can help me out on this!

Thanks.

Hi Asusmy,

Thanks for coming back to me so quickly on this.

Apologize that I am not sure what kind of lan cable is being used on the alarm...how do I check this? its written on the cable right?

The lan cable for the pc which I used is the one came with the new asus router.

The alarm I am using is Paradox alarm with its Internet module IP150.

Do keep me posted.

Thanks.

Hi, its stated on the cable Cat5e....

Any issue with it?

Do let me know.

Thanks.

Hi Asusmy,

8 copper wires....

Do keep me posted.

Thanks.