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Home Networking ASUS Malaysia Networking User & Technical Support, Managed by ASUS Malaysia Representative
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nGeeMoN
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 Jan 20 2016, 08:44 AM
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Getting Started
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Hi ASUSmy,
I cannot setup my Unifi 50 on RT-n12HP, the error of "connection timeout" kept pop out.
I use the same router for my other line (Unifi 30) and it is all good, not sure whats seems to be the problem here. I just bought 2 of it, both cannot use for Unifi 50 but works on Unifi 30 line.
Unifi 30 works on stock router (D-Link and 'the stock gray router' <-- not sure what model)
I followed the same steps all the way even restored factory setting many times d. Any tips?
This post has been edited by nGeeMoN: Jan 20 2016, 12:56 PM
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nGeeMoN
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Jan 20 2016, 12:54 PM
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Getting Started
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QUOTE(jusbella @ Jan 20 2016, 09:42 AM) U got choose SPECIAL REQUIREMENT FROM ISP? den choose UNIFI-HOME... yes I did.. you see, the thing is, only my Unifi 50 (prev is VIP 20) cannot be setup, my other line (Unifi 30) is ok. It is certain that the router is working, but cannot be that I setup wrongly as well. Just wondering if anybody else experience the same thing. |
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nGeeMoN
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Jan 20 2016, 01:43 PM
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Getting Started
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QUOTE(jusbella @ Jan 20 2016, 01:26 PM) Try change to UNIFI-BUSINESS? done that.. still the same  |
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nGeeMoN
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Jan 20 2016, 07:18 PM
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Getting Started
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QUOTE(ASUSmy @ Jan 20 2016, 01:47 PM) Hi quote, Want to ask, is the 2 routers are using in the same place/area? Are you using the same PC/laptop to do the setup? If yes, can you try use other computer or use smartphone to do the other unit setup? And when you are using other device(which is not the same device you use to setup the other router), you will notice a MAC Clone button in the process, press it and apply. Thank you Thank you so much! It helps! I use other device to setup and now all good. You sure an expert.  |
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