Hi Asus, I have a RT-AC88U and I tried to connect Maxis Technicolor TG784n v3 VOIP via port 3 but it seems not working.

I tried both "Maxis Fiber" and "Manual Setting" profile settings (Internet VID 621, and VOIP VID 822).


https://ibb.co/rt1RGLj
https://ibb.co/8BmKYpR

I also have upgraded the firmware to the latest Version 3.0.0.4.385.20630
dated June 29.

Any idea why? Thanks

This post has been edited by kiawin: Aug 13 2020, 12:15 PM

Hi Asus,

Yes, it's TM modem/BTU. I've rebooted them in sequence. The dial tone is different than usual, and cannot call in/out.

Hi ASUSmy, any tips or ideas?

This post has been edited by kiawin: Aug 21 2020, 11:28 PM

Hi ASUSmy,


> if there is a 4G USB dongle provided by Maxis on the Maxis router, please unplug it.

Nope, no dongle.

> And have you try to use back the Maxis router as main router to see the phone is still working or not?

Yup, tested twice and it's working.


> show some image how the physical setup are done

https://ibb.co/rt1RGLj (Port 3 of AC88U)
https://ibb.co/8BmKYpR (Connect to Thomson WAN port)


TM BTU (Port 2) -> Asus AC88U (Port 3) -> Maxis Thomson (WAN port) -> Phone (Tel 1/2 port)

The profile at IPTV page is "Maxis Fibre".

This post has been edited by kiawin: Aug 24 2020, 12:24 PM

Interesting, let me try ask and see. Thanks