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Home Networking ASUS Malaysia Networking User & Technical Support, Managed by ASUS Malaysia Representative

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k77
post Nov 12 2014, 09:05 AM

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Joined: Feb 2010
Hi asus tech,

i have bought this RT-N66U at YM IT products & services in 23 june 2012, now the router no power and i try to send it back to danga city mall, but the company name is changed to meadow systems, and they say this router is not from them, and ask me to go service centre:

ASUS Authorised Service Centre
95, Jln Seri Impian 1, Tmn Impian Emas,81300 Skudai, Johor
All product series

after wait there around 30mins, they told me networking product is not under them, so, what should i do now? i really feel angry because of wasted my time and they ask me need to send back the router to KL myself.
k77
post Nov 13 2014, 03:57 PM

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Junior Member
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Joined: Feb 2010
QUOTE(ASUSmy @ Nov 13 2014, 12:28 PM)
Hi k77,

Sorry for the trouble you faced, you can send over to Active Lansing in Danga City Mall at Level 2. They will help you send the unit for warranty claim. Look for Ah Boy.

Do let me know if you still face any problem in the process.

Thank you
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Ty, this weekend I will go and try, really thanks a lot

 

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