Hi Asus Support

Between ASUS RT-AC1300UHP and ASUS RT-AC55UHP, which router has better wifi coverage?

Does the ASUS RT-AC1300UHP has a DLNA (media) server built in?

Hi Asus Support

I am trying to set up network printing and scanning by using the USB port on my Asus DSL-N12U_C1 router. Firmware for this router is Version 1.0.7.6. The printer that I have connected to the router is a Canon Pixma G2000. The OS that I am using is Windows 10 Pro 64bits.

Printing to the Canon G2000 printer using LPR protocol is working fine, I can test print to the printer OK.

But how do I use the Asus EZ printer sharing utility to set up the printing and scanning?

I have downloaded the EZ printer sharing utility and have run the utility per the instructions on https://www.asus.com/support/FAQ/114046. After running the utility, I run the Canon G2000 driver cd setup. The setup program will then ask me to plug the Canon G2000 printer into my computer USB port. So how do I get the driver to detect the printer that is already plugged into the router? Looking forward to your guidance.

TQ

I have updated the Asus DSL-N12U_C1 router to the latest firmware 1.1.2.2_17-g00f2807 yesterday evening and I can now print and scan with the Canon G2000 plugged into the router using the Asus EZPrinter utility.

However my streamyx connection this morning is very slow. Have you have any report of slow connection after updating the Asus DSL-N12U_C1 router to the latest firmware?


TQ

Hi Asus Support

This morning when I access my router (Asus DSL-N12U_C1) configuration page, there was message that there is a firmware update. I proceeded to update the firmware. However, after updating the firmware (not sure about the version numner), I could no longer access the router configuration page. When I key in the router IP address in IE11, the error message is:

This website could not be found.
Error Code: INET_E_RESOURCE_NOT_FOUND


In Opera the error message is:

This site can’t be reached
192.168.1.1 refused to connect.


But I can still access and browse the internet and can also ping the router. Can print as well to the Canon G2000 printer plugged into the router's USB port

I dare not do a factory reset because I might not be able to access the configuration page to configure the router for internet access after the reset.

Any advice??

TQ

Hi Asus Support

I have tried power off and power on the router. Tried using other pc access the router. Set my pc IP to fixed and auto IP. All cannot access the router web configuration page. Is there other way to access the router to config it?

regards

If you have Windows desktop/notebook, you can try to plug a network cable from your Windows device to the TD-W8960N. Then use Windows dialup connection to dial into streamyx. Maybe you can then narrow down if the problem is a username/password issue or hardware issue.

Hi all,

I have reading some of the above posts about Asus AiMesh. I think I am out of touch. So what is this Mesh system? Sound to me like it is old tech with new name. In the past to extend wifi coverage, I used to plug in an access point into the LAN with a network cable. Later for spots without a network point I would use a repeater.

So it seem to me the Mesh system is also using these ways. What's the new tech in Mesh system that has advantages over the old ways?

This post has been edited by jbmsia: Apr 16 2018, 04:51 PM

Maybe in future you can try this. Before you change over to the new router, you can disable asus ddns or register a new hostname in the old router. Then with the new asus router, register the same hostname which you had in the old router. This way there is no need to change settings for clients.

Or you can get asus support to help. I think they need the serial numbers or MAC numbers of the old and new router and they can reset the asus ddns for you. This how I moved my asus hostname to my new asus router when my old asus router stopped working.

Asus PCE-AX58BT PCIe wifi network card upload very slow.


I just bought a Asus PCE-AX58BT wifi network card and I find that the upload speed is very slow. The download speed is OK.

I am using the latest Intel driver, version 21.50.1.1 (6 Oct 2019) and is connected to a Asus RT-AC86U router with firmware 3.0.0.4.384_81351 using 5GHz. OS is Windows 10 Pro version 1909 (18363.476).

Speedtests using Oolka give downloads about 130Mbps and uploads about 0.6Mbps. Uploads are consistently less than 1Mbps. These results are for about 5 speedtests. I am on Maxis fibre 100Mbps package.

Using network cable, speedtests give downloads about 130Mbps and uploads about 70Mbps.

Speedtests using a Asus android tablet connected to the router using wifi 5GHz also give downloads about 130Mbps and uploads about 70Mbps.

So it seem that the slow upload issue is related to the Asus PCE-AX58BT. So I wonder if this card is faulty or are there any other things that I can do to made the upload faster.

ASUSmy

ASUSmy

The router firmware version 3.0.0.4.384_81351 is the latest that I can find on your website. Updating the firmware was one of first step I tried. I will check the TX_RATE and RX_RATE once I get home.

Thanks

I did some troubleshooting and it appears that my problem have to do with Win 10 Hyper-V virtual switch. Once I removed the PCE-AX58BT from the Win 10 Hyper-V virtual switch, the upload speed went up to between 60Mbps to 80Mbps.

And when I add the PCE-AX58BT to the Win 10 Hyper-V virtual switch again, the upload speed drop to below 1Mbps, now even the download speed is only about 1 Mbps to 2 Mbps.

I didn't have time to check the router log on the TX_RATE and RX_RATE.

ASUSmy Can you help me feedback to your support team about this problem. Or if you have any solution, please let me know.

blacktubi ASUSmy

I suspect it is the drivers. I also downloaded the latest drivers from Asus website which is older than the one I got from Intel website and the results were the same. The TX_RATE and RX_RATE were 866Mbps before and during testing.

This PCE-AX58BT card was to replace an older Asus PCE-AC56. I did not have any issue with the older PCE-AC56 card when I add it to the Hyper-V virtual switch. If there is no solution from ASUSmy I suppose I have to plug back the older PCE-AC56 and source a USB bluetooth V4 or V5.

And another negative for this card is that you will need a free USB header on your motherboard to plug in for the bluetooth to work.

ASUSmy Thanks!

ASUSmy

Is there any way to bypass the configuration wizard for a new Asus RT-AC66U_B1 router or a just reset to factory default Asus router?

Hi ASUSmy

I found a post in a forum that a user reported the same problem that I had, his AX200 based wireless network card has slow uplink when it is part of the HyperV virtual network switch.

The post is here https://www.reddit.com/r/thinkpad/comments/...w_uplink_speed/


The Asus PCE-AX58BT PCIe is also based on the Intel AX200 chip right?

AX3000 firmware issue

Doesn't Asus have local staff testing their firmware before they are released? Just curious.