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Home Networking ASUS Malaysia Networking User & Technical Support, Managed by ASUS Malaysia Representative
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jasonsaw96
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Nov 19 2018, 06:58 PM
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Hi guys, I am glad i found this thread. I am on ASUS RT-AC55UHP at the moment. I have been turbo-ed to 500mbps but I am only getting 280mbps at most with LAN (and yeap all cables that I'm using are CAT5e or 6). On 5G, I am only getting 200 mbps at most, usually 180mbps.
I called up TM, they came with their dlink ac1200 router, boom 500mbps on mobile! 522mbps on LAN. It blew my mind.
So yeah I was dumbfounded. What possibly went wrong? I checked my router config, nothing unusual.
Somebody please save my ass lol
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jasonsaw96
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Nov 20 2018, 01:23 AM
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QUOTE(blacktubi @ Nov 19 2018, 09:12 PM) thanks for the link. apparently the latest firmware version is not working. I tried updating the firmware using the latest file but it kept showing error error error so i tried the october version, it did work...turn off/on router and ran unifi speediest again, speed is still the same. please advice
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jasonsaw96
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Nov 20 2018, 02:47 PM
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QUOTE(SilentVampire @ Nov 19 2018, 09:46 PM) You need beta firmware. It is firmware issue. Update your firmware to the one blacktubi suggested. yes bro i did that, but the latest firmware gave me error so i tried the october version, updated successfully but speed still remains the same
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jasonsaw96
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Nov 20 2018, 07:53 PM
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QUOTE(SilentVampire @ Nov 20 2018, 03:53 PM) Try with another router, not Asus and see if that makes a difference. Well TM came yesterday with their own DLink ac1200 router, got 522mbps on LAN and 500mbps on WiFi .
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jasonsaw96
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Feb 12 2022, 07:08 PM
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Noobie here,
My house has 2 floors with around 23-30 devices connected most of the time. Unifi package is 500mbps. However, the speed is capped at max 280-29x Mbps with LAN. Currently using 7 year old router ASUS RT-AC55HP.
Other bigger issues are: 1. some users experience super slow internet (as low as 3mbps) or keep disconnecting despite connected to 2.4ghz.
2. Certain areas also have very poor connection or completely no signal (example: washroom upstairs).
Help me! I am prepared to upgrade or buy new equipments if necessary (but no need so high end la), just want future proof for the next 5-7 years if possible?
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jasonsaw96
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Mar 3 2022, 03:06 AM
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Giving it a push again:
My house has 2 floors with around 23-30 devices connected most of the time. Unifi package is 500mbps. However, the speed is capped at max 280-29x Mbps with LAN. Currently using 7 year old router ASUS RT-AC55HP.
Other bigger issues are: 1. some users experience super slow internet (as low as 3mbps) or keep disconnecting despite connected to 2.4ghz.
2. Certain areas also have very poor connection or completely no signal (example: washroom upstairs).
Any suggestions? I need a new router and mesh, few members recommended RT-AC86U & TUF-AX3000 (For wifi-6) however I don't think its necessary for my usage.
I found other models such as RT-AX55 but I will probably need mesh for second floor. Any recommendation? ZenWIfi XT8 is out of question as it's not within my budget.
I also found RTAC59U (which comes with 2 units), should I go for that one? (cost effective)
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jasonsaw96
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Mar 3 2022, 12:16 PM
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QUOTE(afif92 @ Mar 3 2022, 08:01 AM) What is your current firmware for RT-AC55UHP? Current firmware: 3.0.0.4.382_52236-ga0f880d
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jasonsaw96
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Nov 1 2024, 06:43 PM
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Hey guys, i am looking for a new router
House type: Landed Size of house: 22x75 (Double storey) Features required: Antivirus, QoS, Bandwidth Limiter, VPN
Number of devices connected to WiFi: 20-30 on average + 1 LAN - Around 12 of them being smart bulbs - The rest are mostly phones, tv, laptops, printer - Around 7 devices are connected to 5ghz and the rest are 2.4ghz
Internet Speed: 800mbps Budget: preferably RM500 (may consider higher budget or get used) ISP: TM Unifi
Current router: ASUS RT-AX55
Current concerns: 1. Unable to hit 500mbps even with LAN 2. Wifi usually around 200-300mbps 3. Poor coverage especially on second floor
4. Game high ping after the game server shifted from SG to HK, my ping went from 20-30ms to 110-170ms while my friend who is on TIME 200mbps plan, went from 20ms to 50ms with 6 devices connected. Another friend who is on the same Unfii plan as mine able to hit 50-70ms + better router with 10 connected devices. Both live in condo.
Apparently I am the only one with such poor ping. While it makes to have slower internet due to the amount of devices connected, it is my first time seeing such a huge disparity in ping. I am not sure if this is related to router limitation or related to the routing optimisation in my area.
Please advice! Also let me know if getting Wifi 7 router is a good idea for my usage and budget!
Thanks!
This post has been edited by jasonsaw96: Nov 1 2024, 06:44 PM
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jasonsaw96
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Nov 1 2024, 10:01 PM
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QUOTE(blacktubi @ Nov 1 2024, 09:18 PM) Upgrading it to TUF-AX4200 will solve your speed and coverage issue. However, the ping issue got nothing to do with the router. It's due to the routing issue at the ISP. Since you are using Unifi, you got to keep trying different IP range and see which one got better routing to HK. Ok ill look into the router. Also, may I know what does trying different IP range mean? I can probably do it by myself if you guys can point me to the guide, just to be sure of what i am looking it. Thanks!
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jasonsaw96
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Nov 1 2024, 11:09 PM
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QUOTE(blacktubi @ Nov 1 2024, 10:32 PM) Basically look at what IP range you get from Unifi e.g. 175.23.xx.xxx / 60.53.xx.xxx Try a few different IP ranges, some might perform better for your needs Restart your router to get a new IP Mine starts with 176.136.xx.xxx I have restarted my router many times though, i am still getting the same result. Am I supposed to unplug instead of power off or reboot via APP/GUI?
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