Home Networking ASUS Malaysia Networking User & Technical Support, Managed by ASUS Malaysia Representative
|
|
 Jul 22 2020, 10:47 AM
Return to original view | IPv6 | Post
#1
|
 
Newbie
2 posts Joined: Feb 2010  
|
I can't get my internet to connect after setting up the RT-AC86U as per the instruction on screen and a few videos I've watched on YouTube for reference in case I missed something. I've correctly keyed in the username and password and selected the right ISP which in my case is TM unifi. Appreciate any help!
|
|
|
Jul 22 2020, 08:43 PM
Return to original view | IPv6 | Post
#2
|
|
Newbie
2 posts Joined: Feb 2010
|
QUOTE(ASUSmy @ Jul 22 2020, 02:25 PM) Hi irwansham, I have followed the instruction but still the status is disconnect. I have sent you the system log via DM. The firmware version is 3.0.4.384_32799gfe72567.Make sure the LAN cable from modem LAN port remain at the same port when you connect to the ASUS router. Go to WAN->Internet Connection->Special requirement from ISP->MAC Address->Click on the MAC Clone then Apply the setting. If the problem still persist, please provide what is the firmware version you are using now and download and share to me the system log from the router. Thank you  Thanks! |
| Change to: |  0.0431sec
 0.29
 7 queries
 GZIP Disabled
Time is now: 13th December 2025 - 10:36 PM |
Quote