Home Networking ASUS Malaysia Networking User & Technical Support, Managed by ASUS Malaysia Representative
|
|
 Nov 9 2017, 03:44 PM
Return to original view | Post
#1
|
 
Senior Member
2,597 posts Joined: Mar 2005 From: Kuala Lumpur  
|
Hi ASUSmy, I'm having issue with my RT-N12 HP B1. The router is only 3 months old.
Every time I turn off the router it will reset back to default and lost all configuration. May I know if this is firmware or hardware issue? Kindly advise. Thanks. |
|
|
Nov 10 2017, 08:50 AM
Return to original view | Post
#2
|
|
Senior Member
2,597 posts Joined: Mar 2005 From: Kuala Lumpur
|
QUOTE(ASUSmy @ Nov 9 2017, 04:59 PM) Hi gmail, It comes with 3.0.0.4.380.3479 out of the box. I did try doing a factory reset, however problem still persist.Can you try updating the firmware to the latest, do a factory reset and try again? https://www.asus.com/Networking/RTN12HP_B1/...pDesk_Download/ 3.0.0.4.380.3479 Thank you  |
|
|
Nov 10 2017, 10:49 AM
Return to original view | Post
#3
|
|
Senior Member
2,597 posts Joined: Mar 2005 From: Kuala Lumpur
|
QUOTE(ASUSmy @ Nov 10 2017, 10:33 AM) Hi gmail, Should not be more than 5 devices connected to it at the same time (LAN + WiFi). I place it at the 1st floor of my house.May I know the router got how many client connect to it and where does the router located? Thank you |
| Change to: |  0.0373sec
 0.72
 7 queries
 GZIP Disabled
Time is now: 14th December 2025 - 10:58 AM |
Quote