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Home Networking ASUS Malaysia Networking User & Technical Support, Managed by ASUS Malaysia Representative

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digipaq
post Mar 5 2013, 12:24 AM

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Hi Asusmy,

I have this wireless router RT-N13U which comes with 3 years warranty for 1 to 1 exchange. This set is still under warranty. Can you please tell me where in KL I can go for the exchange, your service centre?

Thanks.

digipaq
post Mar 5 2013, 03:01 PM

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QUOTE(ASUSmy @ Mar 5 2013, 10:22 AM)
Hi digipaq,

You can send back to the place you bought but they might charge you for the service charges due to most of the dealer only help send warranty for free within first year.

If you don't want, you can send back direct to our supplier.

AV Future Link (KL) Sdn Bhd
No. 14, Jalan 4/152, Taman Perindustrian OUG, Jalan Puchong, Kuala Lumpur, 58200, Kuala Lumpur, WP Kuala Lumpur
Tel 03-7783 0011 Fax 03-7781 6295
Website www.avf.com.my

ScanArt Data System (M) Sdn. Bhd
Ground Floor, Kompleks Penchala, No.50, Jalan Penchala, Seksyen 51, 46050 Petaling Jaya, Selangor.
Tel: 03-7782 4700 Fax: 03-7782 4701
Website www.scanart.com.my/v2/

Thank you
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Hi,

Thanks for your prompt response.

Since I didn't buy the router from your suppliers, hence I believe they will charge me a fee. How much do you think is reasonable if they do charge?

Thanks again.

 

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