Home Networking ASUS Malaysia Networking User & Technical Support, Managed by ASUS Malaysia Representative
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 Jan 17 2019, 05:49 PM
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#1
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Junior Member
393 posts Joined: May 2008 From: Sungai Petani  
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Hi i bought asus blue cave recently from Amazon. I have trouble setting up internet. I set in pppoe mode but internet is not connecting , it works with my tp link router. Also my router keeps factory resetting everytime i reboot.
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Jan 17 2019, 06:08 PM
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#2
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Junior Member
393 posts Joined: May 2008 From: Sungai Petani
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QUOTE(SzeMeng76 @ Jan 17 2019, 06:02 PM) Go setting LAN - IPTV - choose ur internet profile accordingly. I do that and it factory resets. |
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Jan 17 2019, 06:11 PM
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#3
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Junior Member
393 posts Joined: May 2008 From: Sungai Petani
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QUOTE(SzeMeng76 @ Jan 17 2019, 06:10 PM) Erm I'm not understand your answer. Means you press that and your router factory reset? When i choose the isp profile for stb, it resets to factory settings, means i need to start over. Can show your screenshot of router setting?  I start back from here. |
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Jan 17 2019, 06:16 PM
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#4
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Junior Member
393 posts Joined: May 2008 From: Sungai Petani
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QUOTE(SzeMeng76 @ Jan 17 2019, 06:13 PM) Huh then this is so strange. U try to setup again and press the ISP profile again. Im trying to update the firmware first. Then i will do what u suggest.If issue still exist, you may need to get help from ASUSmy. Without tagging the ISP profile, your internet wont be connected. |
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