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bluehippy
post Jul 11 2020, 12:32 PM

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Hi,

I am trying to setup my zenwifi and having problems identifying my aimesh node. Managed to get the router working but the led is blinking blue. The app is also unable to detect the node. Both routers are next to each other and both LEDs are blinking blue. Need help.

Thanks in advance.
bluehippy
post Jul 11 2020, 06:59 PM

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Thanks. Managed to update the firmware on both. AIMESH is working now but the router node LED is permanently blinking blue. Adding the AIMESH node wasn't so clean for me even after updating the firmware on both nodes but somehow after a while it managed to install by itself. However, the LED is blinking blue which leads to think that the AIMESH process didnt complete.

Also I notice that smart connect is not so smart. It doesn't switch to the closest node. Would you advice to have one SSID or split between 2.4 and 5GHz?


QUOTE(blacktubi @ Jul 11 2020, 02:21 PM)
Sounds like a known Firmware issue, perform a manual update of each unit to this firmware version.
user posted image

https://www.asus.com/Networking/ZenWiFi-AX-.../HelpDesk_BIOS/
https://www.asus.com/my/Networking/RT-AX3000/HelpDesk_BIOS/
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bluehippy
post Jul 11 2020, 07:46 PM

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Would you know why the led on router doesn't stop blinking?


QUOTE(blacktubi @ Jul 11 2020, 07:08 PM)
Yea AiMesh roaming mechanism isn’t that good especially if you are moving a lot in your home.

My only workaround is to manually turn off the WiFi feature on your device and turn it on again. This will trigger your device to scan for nearby AP and connect to the one with the best signal.
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bluehippy
post Jul 12 2020, 03:26 PM

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Ya I see both on app. Will leave it for now since all seem to be working fine. I was also wondering if on wireless will it be able to get full 800 mbps download? On wired I am getting that speed but my s10 even though on WiFi 6 is only able to reach 600.

QUOTE(blacktubi @ Jul 12 2020, 12:10 PM)
No idea, likely another firmware bug.

Do you see all 2 units of ZenWiFi on the ASUS router app?

Worst to worst, perform a reset and setup again.
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bluehippy
post Jul 27 2020, 03:20 PM

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QUOTE(ASUSmy @ Jul 23 2020, 01:28 PM)
Hi cskean,

After factory reset just now normal setup to connect to Internet and test the speedtest again.

Once tested okay then you can start enabling the features you want.

Thank you
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HI ASUSmy,

I need some help. I bought a Zenwifi XT8 2 weeks ago. I have upgraded firmware to the latest version. I followed the setup steps but I was unable to add AIMESH node during setup eventhough the setup completed with out any errors. When I attempted to add the node manually, it was unable to do so and main node LED is blinking blue. After 30 mins, the node was detected and it seems to be working now. However, main node is still blinking blue. I have tried to setup, factory reset and swapped main nodes 4 times and the results are always the same.

The last time I tried, I followed the Asus router app instructions and it all was successful even to the point where the network was being optimised. Even that was successful but when I looked for the AIMesh node, the node was not there. So I logged into the webui with my pc and I could add the node this way. However, main node LED is still blinking blue. Is it a hardware or firmware issue?

I have sent feedback via the webgui, called advancenet but no one can help me. Should I return the item and get it exchanged?


bluehippy
post Jul 28 2020, 10:55 AM

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QUOTE(afif92 @ Jul 28 2020, 12:51 AM)
You can try factory reset using reset button for both router and node. Then, set up them by placing both near to each other.
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Hi,

i did do a factory reset. I also tried a hard reset but don't think it worked. The instructions are not really clear and I'm not really sure if I successfully did it. The results were still the same. Blue LED still continues to blink.

BTW, do you guys know where is the best place to get support on ASUS routers? I bought ASUS because I thought support was good. But not that I've bought an ASUS, I realise support is almost impossible to get.
bluehippy
post Jul 29 2020, 11:35 AM

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QUOTE(hongli.11.hongli @ Jul 28 2020, 04:24 PM)
calm down bro, why don't you contact back the shop where you bought the XT8 and get the sales person to guide you?
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I am calm bro. Just trying to get some help from Asus MY.

I bought it online and they told me to call the main distributor which is Advancenet. So I called and the guys there said that the router is too new and they don't know how to support. They asked for my email and what they did was to send me the softcopy of the user manual biggrin.gif . So I asked the seller again and they said I can send back but they need to send back to their distributor to check which were the ones who sent me the user manual which is already in the box and doesn't help much. Decided not to send it back since will mean that i won't have internet for a few days.

 

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