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Home Networking ASUS Malaysia Networking User & Technical Support, Managed by ASUS Malaysia Representative
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aimeh
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Nov 29 2018, 05:17 PM
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Hi,
Recently I had switch to Maxis Fibre but I found that their VoIP must be connected from the router side. Unfortunately i wanted to change the router to use my previous one, Asus RTN66U which is actually better than the one they provided. but I also wanted to keep my phone(VoIP) on, how should i setup to make sure it works?
any helps will be great!
Thank you
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aimeh
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Nov 30 2018, 09:18 AM
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QUOTE(ASUSmy @ Nov 29 2018, 06:39 PM) Hi aimeh, You can have a look at the youtube below on how to do the setup. https://www.youtube.com/watch?v=iBRbk1FSFj0Thank you Hi @ASUSmy, I had tried but no hope. What kind of setting I should put on the Maxis router? Is the SIP setting on asus router or maxis router?
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aimeh
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Nov 30 2018, 11:24 AM
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QUOTE(ASUSmy @ Nov 30 2018, 09:22 AM) Hi aimeh, Are you able to connect to the Internet with the ASUS router? And is the modem given is from TM or from Maxis? Thank you Hi @ASUSmy, I'm able to connect the Internet with the ASUS RTN66U. The modem given is from TM, the huawei model, and the router is given by Maxis, the MA131 model. Thanks.
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aimeh
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Nov 30 2018, 02:59 PM
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QUOTE(ASUSmy @ Nov 30 2018, 02:42 PM) Hi aimeh, That's mean the VOIP is not working only? Do you plug in the LAN cable from ASUS LAN port 3 to the Maxis router WAN port and restart all the devices including the modem? Thank you HI ASUSmy, yes just the VOIP is not working. i did tried that but seems like not working as the sound of the tel is not the same as previous one. Wanted to make sure something here: Do i need to do a factory reset on the Maxis Router? Or i just keep the default settings that with the Maxis configured for SIP and WAN ? Thanks.
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aimeh
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Nov 30 2018, 03:51 PM
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QUOTE(ASUSmy @ Nov 30 2018, 03:47 PM) Hi aimeh, No need to configure anything, no need to factory reset on the Maxis router. Thank you Ok. I will try and let you know about the result. Might do it next week as got ppl is using, not suitable to do a reset right now
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aimeh
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Nov 30 2018, 05:37 PM
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Hi ASUSmy,
I just tested it and i found it works! Thanks!
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