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Home Networking ASUS Malaysia Networking User & Technical Support, Managed by ASUS Malaysia Representative

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YabaDaba
post Aug 23 2020, 08:48 PM

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Hi,
I have been using RT-AC55UHP for a couple of years but lately but lately the number of times I have to reboot it due to disconnection to internet has increased.

Could being turbo-ed to 300mbps contribute to this issue somehow?

I tried upgrading the firmware to latest 3.0.0.4.382_52236-ga0f880d and issue seems to still remain. I didn't do a reset though.

Please advice what can I try next? Should I try to find alternative firmware?
YabaDaba
post Oct 7 2020, 06:48 AM

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QUOTE(ASUSmy @ Aug 24 2020, 10:27 AM)
Hi YabaDaba,

Try do a factory reset and redo the setup first. Monitor the modem signal if the problem happen again.

If the problem still persist, send a feedback through the router GUI and PM me your email address for checking.

Thank you
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I PM'ed you. Tq
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