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Home Networking ASUS Malaysia Networking User & Technical Support, Managed by ASUS Malaysia Representative
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Szzz
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Sep 2 2015, 03:33 AM
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Getting Started

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Hi ASUS,
recently bought a new N56U for my Maxis Fiber
however when i config the router, it gives me timed out after keying in my maxis account? Internet status is stuck at "Disconnected"
I used the special requirement profile and even updated the firmware. It still doesn't work
plugging back my old router works just fine.
What seems to be the problem?
This post has been edited by Szzz: Sep 2 2015, 03:56 AM
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Szzz
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Sep 2 2015, 02:45 PM
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Getting Started

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QUOTE(ASUSmy @ Sep 2 2015, 11:44 AM) Hi Szzz, You can follow the youtube on how to do the setup. https://www.youtube.com/watch?v=iBRbk1FSFj0You will notice there will 2 selection for Maxis Fibre, (1) Maxis Fibre (2) Maxis Fibre Special. if your modem are from TM, please choose option (1). If the modem are from Maxis, please choose option (2). If you don't know the modem are from which ISP, you can try both. Thank you my modem is from TM but i tried both and it doesnt work, i even manually input VLAN 621 and it doesn't work
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Szzz
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Sep 2 2015, 06:23 PM
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Getting Started

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QUOTE(ASUSmy @ Sep 2 2015, 03:06 PM) Hi Szzz, May I ask, have you tried to do a factory reset? And can you try using the Maxis router as the main router, and plug a LAN cable to the from the Maxis router LAN port to the ASUS WAN port as second router. See that you able to get any Internet connection or not from the ASUS router. Thank you yes i have tried factory reset multiple times. I tried plugging the N56U as a 2nd router the way you described (Maxis LAN to Asus WAN, Asus LAN to my PC) and i couldn't go online. Browser returns me with the error below Reason for failed connection: Connecting to remote server now.
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Szzz
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Feb 5 2016, 04:19 PM
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Getting Started

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previous ASUS router didnt manage to connect to my maxis, now changed it for N18U
initially kept getting detecting internet connection time out, but somehow magically worked after awhile.
then restarted router, same problem again now i cant connect
zzzzzz getting tired of this shitty brand
EDIT: after multiple restarts, it worked again. might as well use the stock router if this is so unstable
This post has been edited by Szzz: Feb 5 2016, 04:26 PM
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