Hi Asusmy

I recently noticed that i had a firmware update for my ASUS RT-AC55UHP and updated it to 3.0.0.4.380.4180 and since then my 1st Gen Chromecast does not detect my home wifi network at all, i never had any such issues with the older firmware ie 3.0.0.4.378.5209 . I have to reboot the router every time for my chrome cast to connect to the wifi, once connected it works without a problem till i power off my TV and when i have to switch on my TV again chrome cast would say that it cannot find the wifi network. After doing some basic troubleshooting like resetting the chrome cast to factory defaults it still did not work, so i decided to roll back to the earlier firmware and now everything is working fine, i called ASUS tech support to report this and to my dismay the tech support guy did not even know what a chrome cast is and he googled it while i was on the call, all he could say was that he will inform the management about this update issue. seriously? is this what you call ASUS tech support? i am kinda disappointed on how the tech support guy replied.

Any suggestions or tips to fix this is much appreciated

Hi Asusmy,

Yes i have tried factory resetting the router a number of times and redid the settings but it doesn't help.
I have also set a wifi channel as well and i still have the issue.

Any other suggestions?

Regards

Hi Asusmy,

You mean downgrading my current firmware which is 3.0.0.4.378_5209-gd843b5f to the one you have provided here?
I would like to mention that the current firmware is working fine with my chromecast so i was wondering how downgrading the current firmware to a much older one will help sort the issue. Please advice.

Regards

Thanks, let me try that and revert.

Regards

Hi Asusmy,

The older firmware you provided works well and it detects my chromecast and all my devices can connect wirelessly to the chromecast.

Guess the latest firmware is the one i am having issues with Any idea why?

Regards

Hi Asusmy,

Great, i shall share that details, for that i have to install the latest firmware right.

Regards

Hi Asusmy,

I shall install the firmware and send you the log files.

Regards

Hi,

I would like to re-open this case as this problem has become rampant and everytime i have to restart my router for chromecast to detect the wifi network.
What log files do you require.

Cheers

Friends I have a weird experience with my Asus router. I have a Unifi Turbo 500Mbps plan and my router is Asus RT-AC55UHP and with a CAT6 ethernet cable the max speed i get is less than 250Mbps, i launched a complaint with Unifi and they sent their technicians to check and the guys who came to check the issue suggested to used my stock Unifi router which is Dlink DIR-850L and to everyones surprise i was getting 500+Mbps speed with the Dlink router.

So here is my confusion i thought the Asus RT-AC55UHP was an advanced router as compared to the DIR-850L and the technicians from unifi also agreed but none of us were able to say why the ASUS router cannot even reach 300Mbps while the Dlink obtained 500+Mbps speed consistently. Any thoughts on this? FYI i have the latest firmware, tried factory resetting the router and configured it fresh but it still cannot reach the speed above 250Mbps. One of the other forum member suggested me to do a 30 30 30 reset and after that i am now getting speeds upto 320Mbps which is better than the previous speed of less than 250 Mbps. Is it an issue with the router itself where i cannot get speeds of 500Mbps?

Thanks buddy, i think this firmware did the trick, now i am able to achieve 500+ Mbps and 100Mbs+ DL/UL using a CAT6 LAN cable.

my wifi speeds are
2.4 Ghz - 90/45 DL/UL
5Ghz - 320+/102 DL/UL

aren't these reasonable speeds?

Thanks again for the firmware:D

This post has been edited by Hutchy: Nov 7 2018, 06:58 PM

I use my MacBook air, note 8,Lenovo Thinkpad X1 yoga, and iPad. All these give me more or less similar speeds.

This post has been edited by Hutchy: Nov 9 2018, 10:28 AM