Hi Harddisk,

Sorry for the late reply, I have checked the serial number given and found that the service department tested the router is okay and return back to you.

I will inform the service to check and test it thoroughly before closing the RMA.

Thank you.

- Unit collected on 2015-09-30.
- Setup and configured to run from 10pm and device failed somewhere in midnight.
- WIFI: no LED on both 2.4ghz and 5ghz wifi.
- LAN: able to ping device (based on PC’s earlier assigned IP).
- Web management failed to load.
- DHCP does not assign IP on LAN port.

Yup but they are very reliable. Working great and never regret buying it...
My advise is to install a good surge protector to protect it from lighting strike and spike. I use the Karldon Nimitz M8 to protect my equipment... 

Hmmm... sometime depends on luck also... maybe you got the one with factory defect... Hope you will get it up and running soon!

Well, I got my RT-N66U from Viewnet, Lowyat. They asked me to go Asus centre 4th floor opposite of Maxis centre.

Asus centre then routed me back to Viewnet. Going up and down, being tai chi up and down. Finally I asked Asus centre politely, who can I go to.   

Brought me over to Best Point (somehow the shop name also shows PC-Zone centre something).

According to "policy", need to pay RM40 verbally to me as it is after 1 year warranty period (but still within 3 years). Later print out receipt, shows pay RM30 once successful claim. 

Oh my goodness... Which shop/distributor you bought from?

According to Best point, they are the service center for all Lowyat shops. Not sure how true.

My case, didn't pay rm30 until the claim is successful. I ensure the receipt for the job sheet was written clearly on my power button not able to turn on and port faulty.

Now I'm worried. Asus should really do something about this. Puzzling why accepting all other Asus products but not networking.

Hi Harddisk,

RT-AC66U are using USB 2.0 only, may I know what type of file and the speed that you get when transferring, do you have any other external hard disk to test?

Can you try transferring using LAN port to test the speed?

Thank you

I have a couple of Asus routers, a RT-N12-D1 and a RT-N16. I'm planning to use it as a torrent downloader so I dun have to turn on my Mac all the time. Maybe save some TNB. Maybe also want to try some of the Asus Cloud features.

What's the best firmware to use?

I'm total noob to Asus routers but quite familiar with Mikrotik & Cisco routers and networking in general.

Hi All,

Sorry for not replying these few days, I am doing some testing on field. I will get back to you all once I am back.

You can also call our hotline support at 1300 88 3495.

Thank you