I have a few minor scratch on my white unit. Bought through my apple store. How should I go about changing another unit?
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 Dec 20 2012, 10:06 PM
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#1
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Senior Member
878 posts Joined: Jan 2003 From: KL 
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Dec 20 2012, 10:09 PM
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#2
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Senior Member
878 posts Joined: Jan 2003 From: KL
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QUOTE(ftan @ Dec 20 2012, 10:08 PM) Call apple cs. They will prepare an exchange for you. How long would it take? Any forumner here did an exchange yet? |
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Dec 20 2012, 10:17 PM
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#3
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Senior Member
878 posts Joined: Jan 2003 From: KL
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QUOTE(ftan @ Dec 20 2012, 10:14 PM) Me. I checked online and apple received my phone. Waiting on them to give me another Hp. About slightly more than a week. Oh ya I shake the phone and there's some rattling sound as well  Added on December 20, 2012, 10:18 pmHow do u send back the phone to them? Any additional charges? This post has been edited by xphossis: Dec 20 2012, 10:18 PM |
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Dec 20 2012, 10:25 PM
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#4
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Senior Member
878 posts Joined: Jan 2003 From: KL
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QUOTE(ftan @ Dec 20 2012, 10:22 PM) Getting a replacement was the easy part for me. Just talked to them nicely and they offered replacement immediately. Kudos to them for being very professional. But trying to call in was a pain. Took more than half hour coz line always busy. Thanks for the feedback Apple arrange dhl to pick up from my home. Foc.  |
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