totally agree. in comparison with other phones, the price they charge for the iPhone is considered to be premium/expensive. so if you pay for something with a premium price, you should get a product that is premium all round. we deserve what we paid for. so there should be no reason for their poor quality control, no matter who is manufacturing it (Foxconn). like jayy79 said, it's not like we paid lesser than the retail price. so you guys shouldn't just be okay about. don't just accept it and say "ala sikit je it's nothing". it's not fair to you and the more people are like that, the less the company will care about the quality control in the future.