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 iPhone 5 Malaysian Set Scuffgate Survey, Cast your vote

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onnying88
post Dec 14 2012, 06:20 PM

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QUOTE(jep @ Dec 14 2012, 01:22 PM)
My brother did just that..went back home..saw the defect..went back to klcc
Maxis centre..and they denied an exchange..almost went into a fight..now we're going to launch a report to tribunal..they claim that apple doesn't allow that..as long as it's working then you cannot change..got another guy with dented ip5 also denied..the reason we didn't check it's because it's an outright set meant as a gift thus we didn't opened it..when asked they say if anything can come back and claim..niw they're saying this bullsh*t..we'll let's see what the court will say about that..
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To be fair, If i'm Maxis, i will do the same to you too. You already bring back to home, no one know what you did to the phone. If you opened in front of the counter then different story. You choose to bring back home to open the seal, then you should bear the risk. If anythings can go back to them mean somethings like hardware failure, not some problem that can be cause by a soft hit on the edge.

This post has been edited by onnying88: Dec 14 2012, 06:24 PM
onnying88
post Dec 14 2012, 06:41 PM

Look at all my stars!!
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QUOTE(cool123 @ Dec 14 2012, 06:33 PM)
It will depend of branch whether they wan to change for you or not ? Apple claims it is normal.

I confront them this morning at Capsquare once they open in front of me. The dent is there. They claim it is normal to have those on aluminium casing, if want to complain and write an email to Apple and ask for approval biggrin.gif

Life goes on ....
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what to do, even apple logo design also not perfect. What all know apple (apply logo with a bite gone) is not perfect from day one. It will be funny if apple tell the world 'look at our logo, did you see the apple is perfect?' So it's normal for ip5.

Life goes on and on....

 

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