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 iPhone 5 Malaysian Set Scuffgate Survey, Cast your vote

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jep
post Dec 14 2012, 09:19 AM

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Anybody had like light/almost
White color on each side at the antenna part? (Top part with black line on each side supposed to be the antenna part)
jep
post Dec 14 2012, 01:22 PM

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QUOTE(xproc @ Dec 14 2012, 09:41 AM)
i wonder after took back then can change anot... btw what ur queue number...
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My brother did just that..went back home..saw the defect..went back to klcc
Maxis centre..and they denied an exchange..almost went into a fight..now we're going to launch a report to tribunal..they claim that apple doesn't allow that..as long as it's working then you cannot change..got another guy with dented ip5 also denied..the reason we didn't check it's because it's an outright set meant as a gift thus we didn't opened it..when asked they say if anything can come back and claim..niw they're saying this bullsh*t..we'll let's see what the court will say about that..
jep
post Dec 14 2012, 02:50 PM

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QUOTE(hovercraft97 @ Dec 14 2012, 02:18 PM)
wah seriously???...  mad.gif .. please keep us updated..

this thing shouldnt happen in the first place.. it must have warranty.. ask maxis for refund...
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I think they've messed up the stocks agains this time...and this kind of thing just pushed aside..well..let's see..I'm going to use social media first..then if no response then legal it is..
jep
post Dec 14 2012, 03:30 PM

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QUOTE(Nicklly @ Dec 14 2012, 03:04 PM)
Hais
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Same as mine..near antenna


QUOTE(Boykidz93 @ Dec 14 2012, 03:24 PM)
Even apple also say its normal scenario =.= no point for went into fighting case =.=
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So it's OK for you to pay the same price like anyone else but received less? sweat.gif


Added on December 14, 2012, 3:34 pm
QUOTE(geek8585 @ Dec 14 2012, 03:24 PM)
from my experience this noon at maxis centre THE GARDENS... open a box white unit 32gb... dent at the bottom part... and request an exchange... and yes, they do for me on the spot and take about 30min...

now ladies and gentlemen, it is not about scuff... it is DENT !!! even the product checking person report to me... saying that malaysia batch is quite serious with these problem...

up until now, my thought: hold first if u want to purchase from apple store online... and yes u can proceed to maxis centre buy, at least u can check it on the spot...

WARNING: the maxis guy do tell me "CHECK BEFORE STEP OUT FROM THE CENTRE"... once out, no more exchange... careful everyone


Added on December 14, 2012, 3:29 pm

agree with that... lodge into tribunal? are you sure you got the money to fight with apple in the court?
just check it before step out... scuffgate issued already claimed by apple as it is NORMAL for every unit...  rclxub.gif
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Dude..nobody's want to fight apple..I'm talking about Maxis here..they can always accept and return them to Apple (They can do it during the launch..I'm don't why I can't now..don't tell me all the defects they just accepts them as their losses right?)...people in US can easily come into Apple store and exchange a new one..means they accepting it's an issue...Tribunal court doesn't cost a bomb plus you can claim back all your expenses. smile.gif

This post has been edited by jep: Dec 14 2012, 03:34 PM
jep
post Dec 14 2012, 04:37 PM

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QUOTE(geek8585 @ Dec 14 2012, 03:46 PM)
oic... thanks for enlighten... good luck and hope your case can be resolve asap then  smile.gif
but when i collect my phone... they repeat and repeat to me "pls check your phone before walk out from the centre"... it makes me feel some fishy over there =/
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Thanks bro..Mine they didn't say anything at all which questions their procedures..if you don't want such problems..enforce them...insist the buyers to thoroughly check all their purchases before leaving or make them acknowledge in a form or anything that relieved them from such claims if the users refused..If any of those who pre-booked with maxis might remember..there's a form that they ask us to sign before we went in to get our devices...there's a checkbox where it says something like 'I have check the devices..bla bla bla'..which I obviously didn't tick them as I haven't got the device yet at that moment..which questions their procedures and motif..


QUOTE(xproc @ Dec 14 2012, 03:51 PM)
digi dint say anything, some of them even walked out without open the box...
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