QUOTE(jep @ Dec 14 2012, 01:22 PM)
My brother did just that..went back home..saw the defect..went back to klcc
Maxis centre..and they denied an exchange..almost went into a fight..now we're going to launch a report to tribunal..they claim that apple doesn't allow that..as long as it's working then you cannot change..got another guy with dented ip5 also denied..the reason we didn't check it's because it's an outright set meant as a gift thus we didn't opened it..when asked they say if anything can come back and claim..niw they're saying this bullsh*t..we'll let's see what the court will say about that..
I call apple for iPhone support, for apple that your iPhone brought from telco, is telco should fully responsible. But u can call back apple and complaint again if telco dun wan bother you.Maxis centre..and they denied an exchange..almost went into a fight..now we're going to launch a report to tribunal..they claim that apple doesn't allow that..as long as it's working then you cannot change..got another guy with dented ip5 also denied..the reason we didn't check it's because it's an outright set meant as a gift thus we didn't opened it..when asked they say if anything can come back and claim..niw they're saying this bullsh*t..we'll let's see what the court will say about that..
I feel we as customer can not let them go easily. They should not just selling product and not provide proper customer care.
Dec 16 2012, 06:45 PM

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