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 Jan 8 2014, 02:57 AM
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#1
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Newbie
2 posts Joined: Aug 2013  
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Hi prince,
I'm facing blue screen issue just few hours ago, and my pc unable to boot into bios until I remove 1 of ram.. it seems 1 ram slot is the main issue..after I just refresh install my laptop and try to use the ram slot it still unable to boot into bios it show black screen only..for the time being I'm capable to use the laptop with 1 ram slot only.. The laptop only 3 month old..do you have any solution regarding this issue. |
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Jan 8 2014, 07:54 PM
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#2
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Newbie
2 posts Joined: Aug 2013
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QUOTE(Prince J @ Jan 8 2014, 11:30 AM) Hi, I already done interchange the ram slot with different ram..both ram working fine but the issue happen when i use the problem ram slot. Black screen come back unable to boot into bios. Even if i put 2 ram black screen will happen.You can RMA the ram with us, kindly send an email to support@illegear.com with your serial number. By the way, if you could please do cleaning with electronic contact cleaner first.  |
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