Welcome Guest ( Log In | Register )

Bump Topic Topic Closed RSS Feed
34 Pages « < 21 22 23 24 25 > » Bottom

Outline · [ Standard ] · Linear+

 CLOSED, CLOSED

views
     
TSPrince J
post Jun 4 2014, 09:25 PM

Regular
******
Senior Member
1,272 posts

Joined: May 2010
From: Team ILLEGEAR


QUOTE(ChAOoz @ Jun 4 2014, 10:46 AM)
Guys planning to replace my HDD with SSD on P151EM.

Any great brands to recommend ?
*
Hey ChAOoz,

Crucial, plextor and Samsung 840 EVO are great choices.
TSPrince J
post Jun 5 2014, 10:16 AM

Regular
******
Senior Member
1,272 posts

Joined: May 2010
From: Team ILLEGEAR


QUOTE(keyzjh @ Jun 5 2014, 12:58 AM)
I meant the CPU temperature. GPU is fine. I can ramp the temperature to 100C again but isn't that the maximum temperature before the processor fails? I do not want to risk the processor failing whilst having no resources for repairs now. Currently I have disabled turbo boost to keep temperatures in the high 80s range (max frequency 2.4GHz).
*
Kindly send some screenshots to us and we will assist.

QUOTE(infested_ysy @ Jun 5 2014, 09:04 AM)
Between Gigabyte P35W V2 and one of Illegear's custom laptops (I'm assuming these laptops are of that sort), which one is better?
*
Hi infested_ysy,

P35W v2 is a slim type gaming laptop from GIGABYTE and ILLEGEAR RS-15 (similar specification as P35W v2) is thicker with multicolor programmable backlight keyboard.
TSPrince J
post Jun 12 2014, 12:03 AM

Regular
******
Senior Member
1,272 posts

Joined: May 2010
From: Team ILLEGEAR


New model ILLEGEAR RE-15 EVO features backlight keyboard, modern speaker bar, curve edged palm rest and fingerprint reader.

http://store.illegear.com/re-series/19-ill...-re-15-evo.html

user posted image

user posted image

user posted image

user posted image

user posted image


TSPrince J
post Jun 12 2014, 12:03 AM

Regular
******
Senior Member
1,272 posts

Joined: May 2010
From: Team ILLEGEAR


user posted image

user posted image

user posted image

user posted image

user posted image

user posted image
TSPrince J
post Jun 14 2014, 10:27 PM

Regular
******
Senior Member
1,272 posts

Joined: May 2010
From: Team ILLEGEAR


14/6/2014 Updates

1. New model RK-15 & RK-17

user posted image
ILLEGEAR RK-15

Custom Specifications
15.6" Full HD Super Glossy Display (1920 x 1080)
Intel® HM86 Express Chipset
Intel® Core™ i7-4700MQ Processor (Up to Intel® Core™ i7-4900MQ Processor)
Nvidia GeForce GTX 850M 2GB GDDR3
4GB DDR3L 1600MHz SDRAM by default (Up to Crucial 16GB DDR3L 1600MHz SDRAM)
Seagate 500GB SSHD by default (1x SATA slot & 1x mSATA slot)
DVD Combo by default (Can be configured to Blu-ray reader and Blu-ray writer)
Sound Blaster™ Cinema
Two Built-in Speakers
Killer™ Wireless Technology Capable
HD Webcam and Built-in Microphone
2.4kg with Battery, 2.5" Storage Drive and Optical Drive
374(W) X 250(D) X 16.7~43.1(H)mm
Ships in 2 to 4 business days.

Starting from RM3,399




user posted image
ILLEGEAR RK-17

Custom Specifications
17.3" Full HD Anti-Glare Display (1920 x 1080)
Intel® HM86 Express Chipset
4th Generation Intel® Core™ i7 Processor
Nvidia GeForce GTX 850M 2GB GDDR3
4GB DDR3L 1600MHz SDRAM by default (Up to Crucial 16GB DDR3L 1600MHz SDRAM)
Seagate 500GB SSHD by default (1x SATA slot & 1x mSATA slot)
DVD Combo by default (Can be configured to Blu-ray reader and Blu-ray writer)
Backlit Keyboard (Color Options Available)
Sound Blaster™ Cinema
Two Built-in Speakers
Killer™ Wireless Technology Capable
HD Webcam and Built-in Microphone
3kg with Battery, 2.5" Storage Drive and Optical Drive
413(W) x 272.8(D) x 36.4(H)mm
Ships in 2 to 4 business days.

Starting from RM3,699

2. Crucial M550 mSATA SSDs are available.

3. Nvidia Geforce GTX 860M 2GB GDDR5 is available on RE-13 Pro.

This post has been edited by Prince J: Jun 18 2014, 04:12 PM
TSPrince J
post Jun 16 2014, 11:48 AM

Regular
******
Senior Member
1,272 posts

Joined: May 2010
From: Team ILLEGEAR


QUOTE(boonhan @ Jun 15 2014, 03:27 AM)
ILLEGEAR RK-15 dual or single fan.
If dual fan with this price, that very nice.
*
Hi boonhan,

You won't need 2 fans for GTX 850M. The cooling of RK-15 is decent. Please refers to the review below:
http://www.notebookcheck.net/NVIDIA-GeForc...M.107795.0.html

QUOTE(pascalmichaelis @ Jun 15 2014, 04:22 PM)
hello sir, I want to ask. Can I get Illegear products in Kuching, Malaysia?

If yes, can I have the exact address? Or maybe another retailer in here?
*
Hi pascalmichaelis,

Please contact our Kuching reseller, we have dropped you a pm.

QUOTE(Dbassnut @ Jun 16 2014, 09:46 AM)
Hi Prince,

Is the RK-17 the same as the Clevo W670SJQ?

Saw this review for the W670SJQ but not sure if it's applicable. Does look very similar though.

http://www.notebookcheck.net/iBuyPower-Bat...w.118280.0.html

Thanks
*
Hi Dbassnut,

Yes built on Clevo W670SJQ.
TSPrince J
post Jun 16 2014, 10:11 PM

Regular
******
Senior Member
1,272 posts

Joined: May 2010
From: Team ILLEGEAR


QUOTE(~@Sharks@~ @ Jun 16 2014, 09:16 PM)
Hello,

I have gotten the RE-15 from them around January this year and everything was going fine. Around April if I remembered correctly, the fan had some grinding noise and it happens occasionally so I had it checked. Serviced it and everything was fine. After sometime the grinding happened again. I knew there was a problem with the fan, so I emailed them and ask. Support services claim it was normal. So, I told myself it is fine since they insisted that my fan is in good condition. After a month or so around May, it started vibrating and making a huge lot of noise. Now I'm 100% sure its not normal. Emailed them with a video attached and the still claimed that it's normal. I insisted that they check it out themselves so I had a meet up with them @ Starbucks . Marc came and check over it and said there was nothing wrong. But let me ask you guys a question, if there was something not righy about your laptop, you would definitely know right? I insisted that he take it back to their centre to check and he said he would charge Me if there weren't any problems. So I agreed. They took it back and changed it without any questions . I was satisfied with their services so no complaints .

Once ive gotten it back, decided to run it and just do some gaming . After that the graphic card decided to update. Let it run and boom, an error occurred. Blue screen from Microsoft and laptop kept shutting down and turning on after a second. Emailed them and they picked up the laptop for servicing. Processor was the problem , so they've changed it. They also stress tested it.

I was finally able to collect the laptop today so decided to test it again with dota 2. Played an hour, had some issues with 100% disk( since a while ago but programs installed are all for work n steam games ) but was satisfied. Just recently, I opened up dota 2 to just watch a game and the same thing occurred again. Now I'm really really frustrated cos all my work is inside and I have not been able to use my laptop for nearly 3weeks +. Is 1-1 exchange available for such cases? I really expected more from illegear since it's custom built laptops but my experience with their laptops has been very depressing and frustrating...  vmad.gif
*
Dear kelvin,

Can you advise what sort of software did you use before the problem occured? What's the nvidia driver that you updated?

Just to be fair we did test your laptop for a length of two days with intensive programs in your os, nothing was happened.
TSPrince J
post Jun 16 2014, 10:49 PM

Regular
******
Senior Member
1,272 posts

Joined: May 2010
From: Team ILLEGEAR


QUOTE(~@Sharks@~ @ Jun 16 2014, 10:37 PM)
I have used the original Nvidia software provided by the laptop to update the driver. Yes I do know that but the same problem occurring in the same program is just really annoying. I do not think this is a coincidence. I really feel that there is something faulty with the laptop .

I do not remember the version but I think its 338.xx
*
Dear kelvin,

You wouldn't operate a faulty laptop for more than 6 months.

The first Rma we only replaced the fan and there was nothing else changed in your pc. We also ran a stress test to make sure the fan is working properly with no noise.

The 2nd Rma we replaced the faulty processor. We did more intensive tests this time to make sure the processor was in good working condition.

Please send the details of the programs running in your computer to support@illegear.com.

Beside, please tell us the "stuck files and works" in your computer so we can backup during our next Rma and before returning to you. If the computer goes bad again on your end you still have the stuck files and works.
TSPrince J
post Jun 17 2014, 02:10 PM

Regular
******
Senior Member
1,272 posts

Joined: May 2010
From: Team ILLEGEAR


QUOTE(~@Sharks@~ @ Jun 17 2014, 05:01 AM)
I am not able to send details of the programs running as the laptop would not start. Same thing occurring like the previous problem due to the processor. My files are all on desktop containing my assignments and notes. I really really hoPE that there wouldn't be any problems occurring anymore. Problems started during arnd April ( start to notice) and from May till today I am not able to use my laptop especially when I need it for work. I have gotten the laptop in Jan and barely even half a year, (Jan to May) I'm alrready having problems with it. I'm sure running a program like Dota 2 wouldn't be stressing the processor as much when you ran the stress test.

An e-mail had already sent to support earlier.
*
Dear Kelvin,

That sounds odd and we have really no idea why the computer spoilt by itself within few minutes after returning to you. We did quite a lot of tests (in two RMAs) and those tests were even performed in your own OS. It was working like a charm.

Will start focusing our diagnosis on your application and software.

This post has been edited by Prince J: Jun 17 2014, 02:13 PM
TSPrince J
post Jun 21 2014, 11:30 PM

Regular
******
Senior Member
1,272 posts

Joined: May 2010
From: Team ILLEGEAR


QUOTE(SoZa @ Jun 20 2014, 12:38 PM)
Hi guys, i'm hearing a weird clicking sound from my hard drive in RE-15

i know if hdd click it would be catastrophic, are there any fixes for this?
*
Hi SoZa,

That must be the sound from WD Black 500GB 7200RPM, that is normal on every WD Black 500GB.
TSPrince J
post Jun 23 2014, 02:36 PM

Regular
******
Senior Member
1,272 posts

Joined: May 2010
From: Team ILLEGEAR


From now on, all ILLEGEAR models equip with Intel Core i7-4710MQ by default.

http://ark.intel.com/products/78931/Intel-...-up-to-3_50-GHz
TSPrince J
post Jun 24 2014, 11:32 AM

Regular
******
Senior Member
1,272 posts

Joined: May 2010
From: Team ILLEGEAR


QUOTE(lightonokira @ Jun 23 2014, 08:18 PM)
Damn if you guys do some barebones customization that would be really great!

Can buy some of the parts myself for hackintosh.

EDIT: Sorry didn't see this http://store.illegear.com/rk-series/92-illegear-rk-15.html

However if can (Wireless option as none) that would be super awesome
EDIT EDIT: Wanted to ask, the soundcard is what chipset for RK-15?
*
Hi lightonokira,

Yes we can deduct the default Realtek WLAN card on RK-15 barebone, but that won't reduce the cost of the machine.

RK-15 chipset is Intel HM86.

This post has been edited by Prince J: Jun 24 2014, 11:40 AM
TSPrince J
post Jun 27 2014, 03:41 PM

Regular
******
Senior Member
1,272 posts

Joined: May 2010
From: Team ILLEGEAR


QUOTE(SoZa @ Jun 24 2014, 06:58 PM)
Prince J,  I have finally pinpoint my overheating issue to my CPU what measure should I take to rectify the problem?

So far I have cleaned the fan and make sure the heatsink screw is properly fasten
*
Hi SoZa,

Will provide onsite support for you.

QUOTE(ryansim @ Jun 27 2014, 02:43 PM)
hi, is there any illegear store or its authorised reseller in klang valley? feel like testing it before buying it. thanks.
*
Hi ryansim,

Yes there is and i do drop you a pm.
TSPrince J
post Jun 28 2014, 02:10 PM

Regular
******
Senior Member
1,272 posts

Joined: May 2010
From: Team ILLEGEAR


user posted image

ILLEGEAR RS-17 EVO Air Vent, very cool huh.
TSPrince J
post Jul 1 2014, 11:04 AM

Regular
******
Senior Member
1,272 posts

Joined: May 2010
From: Team ILLEGEAR


Some of our ILLEGEAR models are zero in the inventory: RK-17, RE-13 Pro, RE-15 EVO, RS-15 and RX-17 EVO.

We are trying our best to restock from the factory and hopefully they will arrive our warehouse sometime next week.

Apologies for the inconvenience caused.

This post has been edited by Prince J: Jul 1 2014, 11:05 AM
TSPrince J
post Jul 4 2014, 06:46 PM

Regular
******
Senior Member
1,272 posts

Joined: May 2010
From: Team ILLEGEAR


The new and cool fingerprint reader design of ILLEGEAR RS-15.

user posted image
TSPrince J
post Jul 7 2014, 10:48 AM

Regular
******
Senior Member
1,272 posts

Joined: May 2010
From: Team ILLEGEAR


QUOTE(RustReaver4D1 @ Jul 4 2014, 09:56 PM)
Yeah no kidding.

Ordered the RX-17 EVO with the NTSC 90% glossy screen and they sent it with the 120Hz matte screen instead.  sweat.gif

Ordered it in mid-June, picked it up this week (processor was out of stock), and now gotta wait till mid-July if want to replace it with the glossy screen.  laugh.gif
*
Hi RustReaver4D1,

Kindly contact our support team support@illegear.com , will follow up for you smile.gif


QUOTE(whatsayyou @ Jul 6 2014, 03:52 PM)
how do u check if the screen is 90%?
I ordered the re-15 with 90%, but i dont know how to check if i got the correct one.
windows update just shows thinkpad display
*
The NTSC 95% matte display (B156HW01 v.4) is detected as Thinkpad display in windows.
TSPrince J
post Jul 7 2014, 10:01 PM

Regular
******
Senior Member
1,272 posts

Joined: May 2010
From: Team ILLEGEAR


QUOTE(whatsayyou @ Jul 7 2014, 06:02 PM)
What temps do u guys get for RE-15 when priming?
Within 10 secs i get 92 degrees. Thats pretty high.
*
Hi whatsayyou,

CPU or GPU temperature?
TSPrince J
post Jul 15 2014, 08:57 PM

Regular
******
Senior Member
1,272 posts

Joined: May 2010
From: Team ILLEGEAR


QUOTE(whatsayyou @ Jul 11 2014, 05:38 PM)
With the laptop plugged into just the power supply (i.e. battery taken out), the power adapter makes a whiny sound. Is this normal?

I've attached a sound clip below. Please rename to .m4a to listen to it.
*
Hey whatsayyou,

Have you contacted support@illegear.com ?

Try changing power socket to see if the problem still persists.

QUOTE(mibaa6 @ Jul 15 2014, 07:41 PM)
just get tha item yesterday.. when bring home these ***ing shit poblem happen.. cant open bios.. screen all black.. nothing appear... ***2
*
Dear mibaa6,

Have you contacted support@illegear.com ?

Please send an email with your serial, will assist.
TSPrince J
post Jul 18 2014, 02:32 PM

Regular
******
Senior Member
1,272 posts

Joined: May 2010
From: Team ILLEGEAR


QUOTE(bhamophet @ Jul 17 2014, 01:51 PM)
who is  your reseller in kuching?
*
Hey bhamophet,

PMed you.

QUOTE(syahmixp @ Jul 18 2014, 01:26 PM)
I've been looking to buy laptop that have similar specs as Asus N550JK but with touchscreen, but I found none. Instead I found Illegear RK-series and it piqued my interest. Will I ever see your products with touchscreen in near future? Is it possible for RK series to have touchscreen?

Your website is down since dawn.
*
Hey syahmixp,

ILLEGEAR RK-17 has been selling very well since released. Currently we do not plan to add touchscreen on RK-15 and RK-17, that's pointless because it's not tablet.

Yes our site is down temporarily and we are sorting it out. Sorry about that.

QUOTE(gabrieltey @ Jul 18 2014, 01:51 PM)
erm . i think i need some opinion.

i purchase ILLEGEAR RS-15 Lite last year and was very satisfied with the machine.  Recently .. while . playing 3D games. especially my favourite League of Legends, the fan kicks off VERY fast especially like after 10 mins only of gaming. Previously it would never have the loud sound of the fan at the back.

What might be the cause of this?
*
Hey gabrieltey,

How have you been? It sounds like the dust has built up. You need to clean your dust and reapply thermal paste.

34 Pages « < 21 22 23 24 25 > » Top
Topic ClosedOptions
 

Change to:
| Lo-Fi Version
0.0328sec    0.44    7 queries    GZIP Disabled
Time is now: 12th December 2025 - 06:37 PM