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TSPrince J
post Feb 7 2014, 09:31 PM

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QUOTE(TYK @ Feb 7 2014, 09:23 PM)
Why is nVidia GTX 770M no longer listed in GPU upgrade options for RS laptops? Is it out of stock?
*
Hi TYK,

You may choose RS-15 Lite for 770M.
TSPrince J
post Feb 10 2014, 02:26 PM

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QUOTE(bugb34r @ Feb 9 2014, 05:49 PM)
Any of you guys having issue with connecting a phone via USB with RE-15? Seems like it's not working for me, even after reinstall OS.
*
Hi bugb34,

What kind of phone are you using? What's your OS?
TSPrince J
post Feb 11 2014, 09:50 PM

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QUOTE(bugb34r @ Feb 10 2014, 11:50 PM)
Windows 8.1 Pro.

Phone : Galaxy Nexus and Nexus 5. Both not able to detect. If regarding BIOS, can you please assist how to flash it? smile.gif
No wonder! I'm afraid to flash BIOS. Is it safe?
*
It's always risky to flash BIOS. Please send your serial number and request to support@illegear.com and we will guide you step-by-step.
TSPrince J
post Feb 14 2014, 12:06 PM

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QUOTE(hurtnet @ Feb 14 2014, 12:21 AM)
hmm.. i juz got my illegear laptop today.. anyone know why is it beeping so loud and all d indicator light is blinking and then forced shutdown by itself lol. but temperature is fine when i check, its beeping so loud and all d fan is running at fast speed, even tried fn+1 to turn d fan off coz i see temp is only around 30-40c. installed all d correct driver and using latest nvidia driver. rs15 lite
*
Hi hurrnet,

If possible please film a short vid of beeping sound to support@illegear.com it can help us to check the problem.
TSPrince J
post Feb 16 2014, 04:17 PM

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QUOTE(Irzani @ Feb 16 2014, 03:51 PM)
Hi, last night I've email support to ask about the maximum RAM that can be insert into my precious RE-17 (Windows 8, 64 bit). Thanks to the quick customer service reply, it was good to know that it can support up to maximum 24GB and no warranty will be void if the upgrade is taken under care:

However, since I'm lack of knowledge about upgrading a laptop:

1) This laptop used SDRAM or SODIIM?

2) can I use this high performance RAM? I would like to provision two 8GB x 2 of this RAM below :

Vengeance® — 16GB High Performance Laptop Memory Upgrade Kit (CMSX16GX3M2A1866C10)


user posted image
Spec:

Density: 16 GB (2x8 GB)
Speed: 1866 MHz
Timing: 10-11-10-30
Limited Lifetime Warranty
Otherwise, there are other 1600 Mhz standard version such as:


Vengeance® — 16GB High Performance Laptop Memory Upgrade Kit (CMSX16GX3M2A1600C10)


user posted image
Thank you for the advice  notworthy.gif  notworthy.gif  notworthy.gif
*
Hey Irzani

The ivy bridge RE-17 can support DDR3/DDR3L 1600MHz ram.

This post has been edited by Prince J: Feb 16 2014, 04:17 PM
TSPrince J
post Feb 17 2014, 11:18 AM

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QUOTE(Irzani @ Feb 16 2014, 04:19 PM)
Thanks for the reply Prince J. How about this, is it okay?

Vengeance® — 16GB High Performance Laptop Memory Upgrade Kit (CMSX16GX3M2A1600C10) - 8GB x 2

user posted image
*
Looks ok.

Note your RE-17 doesn't support 1866MHz ram.
TSPrince J
post Feb 18 2014, 11:36 AM

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QUOTE(syco @ Feb 17 2014, 04:20 PM)
hi gamers.

Just a silly question here but it really mean to me.

as you guys are using a gaming laptop, i just wondering, have you guys encountered the same problem like me? Im having a problem of the laptop kept on shutting down while im playing games like crisis 2,3 and nfs rival. Last year, this problems didnt occur, only this year its happen.

im really upset with this problem. =(. Can anyone help me?
*
Hey syco,

Please use the method in pm to monitor the temperature.
TSPrince J
post Feb 18 2014, 12:16 PM

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QUOTE(hurtnet @ Feb 14 2014, 12:21 AM)
hmm.. i juz got my illegear laptop today.. anyone know why is it beeping so loud and all d indicator light is blinking and then forced shutdown by itself lol. but temperature is fine when i check, its beeping so loud and all d fan is running at fast speed, even tried fn+1 to turn d fan off coz i see temp is only around 30-40c. installed all d correct driver and using latest nvidia driver. rs15 lite
*
Case Update:

Problem resolved after reinstalling OS and graphic drivers.
TSPrince J
post Feb 25 2014, 11:39 AM

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QUOTE(RathXIII @ Feb 20 2014, 02:57 PM)
Is there an illegear reseller in Penang? Plan to get a RE-15 if everything goes well due to my lappy dying on me.
*
QUOTE(NightHeart @ Feb 23 2014, 03:11 PM)
Is there is a shop around Klang Valley that has Illegear demo unit? Feel like seeing the real thing & trying it out a little to get a feel of it.
*
Hi there,

Kindly contact sales@illegear.com and we will assign as sales person to approach you shortly.
TSPrince J
post Feb 27 2014, 10:13 PM

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QUOTE(syco @ Feb 27 2014, 07:57 PM)
im using illegear r11 @ clevo W110ER..

im having a problem of my laptop kept on shut down suddenly while im playing games. if in a normal usage.. it will be okay. ive tried reformat twice and still the same problem occur.
*
It looks like thermal issue. Please try reapplying thermal paste to see if that helps.
TSPrince J
post Mar 3 2014, 03:09 PM

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QUOTE(SoZa @ Mar 2 2014, 09:30 PM)
Prince J already helped me through pm

and anybody have idea how to protect the aluminium lid for my RE-15?

i already had some scratch and the illegear painted emblem is "smeared"
*
Hey SoZa,

No problem let me know if you need any further assistance.

We do provide laptop cover repainting service, let me know if you are interested.
TSPrince J
post Mar 3 2014, 08:52 PM

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QUOTE(GuN @ Mar 3 2014, 07:37 PM)
for RE 15 or 17, can i buy it without optical? just need caddy..
*
Hey GuN,

RE-15 and 17 already have two SATA HDD bays, therefore they don't have caddy.
TSPrince J
post Mar 4 2014, 12:41 PM

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QUOTE(GuN @ Mar 4 2014, 06:47 AM)
in terms of heat management, which 1 is better? re15 or 17? lets say switched on 24 hrs at room temp.
*
Hey GuN,

Both RE-15 and RE-17 have similar temperature.
TSPrince J
post Mar 19 2014, 04:23 PM

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Deleted

This post has been edited by Prince J: May 15 2014, 01:24 AM
TSPrince J
post Mar 20 2014, 01:36 PM

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QUOTE(db07mufan @ Mar 20 2014, 12:41 AM)
so tempting. when does it end the madness sale, wanna kira budget
*
Hey db07mufan,

No closing date, we are clearing out last few pieces of stock and the promo ends until stocks last.
TSPrince J
post Mar 27 2014, 12:23 PM

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QUOTE(hamjun0225 @ Mar 24 2014, 01:54 PM)
till when the promotion?
*
Hi,

there is no ending date for this promotion, it's till stocks last. smile.gif
TSPrince J
post Apr 3 2014, 01:58 PM

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user posted image

ILLEGEAR RS-15 with multi-color programmable backlit keyboard.
TSPrince J
post Apr 11 2014, 12:45 PM

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QUOTE(Edisonsia @ Apr 7 2014, 05:22 PM)
Bought a RS-17 few weeks ago with BIG MADNESS SALES!! cant wait to hold them in my hand!! Marc say my unit will ship out by tomorrow!! I got a feeling i cant sleep tonight.

by the way, credit to customer support Marc, I bothering him every few days asking stupid question about my lappy status. thx buddy.
*
Hi Edisionsia,

Thanks for your purchase glad you like our system smile.gif
TSPrince J
post Apr 23 2014, 03:34 PM

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RE-15 and RE-17 Nvidia GTX 860M 2GB GDDR5 are in stock.

ILLEGEAR RE-15
Details :
Paint Your Laptop: Default Dark Grey Brushed Finish
Display: 15.6" Full HD LED-Backlit Matte Display (1920 x 1080)
Processor: Intel® Core™ i7-4700MQ (6MB L3 Cache, 2.40GHz)
Graphics Card: Nvidia GeForce GTX 860M 2GB GDDR5
Thermal Compound: Stock Standard Thermal Compound - CPU & GPU
RAM: 8GB DDR3L RAM 1600MHz - 1 X 8GB
Storage Drive RAID Options: Non-RAID
Primary Drive: Seagate 500GB Solid State Hybrid Drive
Secondary Drive: None
Primary mSATA Solid State Drive: None
Optical Drive Bay: DVD-R/RW DL Combo Optical Drive
Wireless Network Card: Realtek RTL8723AE - WLAN & Bluetooth 4.0 Combo
Accessories: ILLEGEAR Backpack (Worth RM99)
Operating System: None (Not Recommended for Inexperienced User)
Warranty: ILLEGEAR 1 Year Limited Warranty with Onsite Pickup and Support (Malaysia & Singapore)

RM3799


ILLEGEAR RE-17
Details :
Paint Your Laptop: Default Grey Brushed Finish
Display: 17.3" Full HD LED-Backlit Matte Display (1920 x 1080)
Processor: Intel® Core™ i7-4700MQ (6MB L3 Cache, 2.40GHz)
Graphics Card: Nvidia GeForce GTX 860M 2GB GDDR5
Thermal Compound: Stock Standard Thermal Compound - CPU & GPU
RAM: 8GB DDR3L RAM 1600MHz - 1 X 8GB
Storage Drive RAID Options: Non-RAID
Primary Drive: Seagate 500GB Solid State Hybrid Drive
Secondary Drive: None
Primary mSATA Solid State Drive: None
Optical Drive Bay: DVD-R/RW DL Combo Optical Drive
Wireless Network Card: Realtek RTL8723AE - WLAN & Bluetooth 4.0 Combo
Accessories: ILLEGEAR Backpack (Worth RM99)
Operating System: None (Not Recommended for Inexperienced User)
Warranty: ILLEGEAR 1 Year Limited Warranty with Onsite Pickup and Support (Malaysia & Singapore)

RM3899
TSPrince J
post Apr 24 2014, 03:45 PM

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QUOTE(asaku21 @ Apr 24 2014, 08:22 AM)
what are the output and input video ports available on RS-15?
got this D symbol i dont recognise on my RS-15
*
Hi asaku21,

RS-15 I/O ports:

1 x USB 2.0 port
2 x USB 3.0 ports (1 x powered USB port, AC/DC)
1 x eSATA / USB 3.0 combo port
1 x Mini IEEE 1394a port
1 x Display port 1.2
 1 x Mini Display port 1.2
1 x HDMI™ output port (with HDCP)
1 x Headphone jack
1 x Microphone jack
1 x S/PDIF output jack
1 x Line-in jack
1 x RJ-45 LAN port
 1 x DC-in jack

9-in-1 Push-Push Card reader
- MMC / RSMMC
- SD / mini SD / SDHC / SDXC
- MS / MS Pro / MS Duo

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