QUOTE(Barricade @ Feb 26 2013, 12:30 PM)
This price solution is pissing me off. Since no more points are given and zero benefits from using SC card, I try to cancel my card and they say I cannot cancel because I already receive the cash-back and must retain the card for a period of time.
Is it possible to call them and tell them the card is lost? Then cancel it that way?

QUOTE(DM3 @ Feb 26 2013, 12:32 PM)
i thought this thread is locked?
anyway u can just hold it without using for a total of 6 mths + before cancelling it then.
No such thing. You may cancel the card at any time. I did mine. The CS mention about the period thing but when I requested for the clause at their T&C, she said no clause.
QUOTE(ronnie @ Feb 26 2013, 12:38 PM)
I faxed in my cancellation letter last Monday... no calls received and cards are still active

Their CS has really gone down the drain. I waited 3 days for them to reply to my query at the online banking system and yet they didnt provide an answer. Until now, no one answered. They took 3 days to respond to my email too.
That is why i always choose email to send the cancellation letter. If no action, i just re-send and CC to Bank Negara.
This post has been edited by Human Nature: Feb 26 2013, 02:30 PM